Customer Service Representative

Grace Zavala

*** ***** ******** ** *** ***, Hilton Head Island, SC 29926

Home: 843-***-**** - Cell: 843-***-**** : ************@*******.***

Career Overview

Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Energetic work attitude

Large cash/check deposits expert

Customer service expert

Telecommunication skills

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Work Experience

General Maintance

March 2009 to July 2013

Sea Pines Montessori School SC, 29928

Worked as a team member performing duties, product assistance and cleaning and daily reports from a variety maintance sources.

Managed quality communication, customer support and representation for each classroom.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Cashier

September 2002 to June 2006

Sodexo Hilton Head, SC

2900 MINK POINT BLVDBEAUFORT, SC 29902-5873

(843) 322-0800www.sodexousa.com

Babysitter/phone call assistance part time

April 2006 to October 2008

Law office of Michael Mogil Hilton Head Island, SC

Interacted with 6 months old twins and teaching spanish while theyre grow-up,monday tru friday 40 hrs,some saturday,dailyvcooking meals,clean & desinfecting.

Cashier

Worked as a team member performing cashier duties, product assistance and cleaning.

Served as the company's only bilingual Spanish/English customer service representative.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Cashier

September 2001 to June 2006

Sodexo Hilton Head, SC

2900 MINK POINT BLVDBEAUFORT, SC 29902-5873

(843) 322-0800www.sodexousa.com

Worked as a team member performing cashier duties, product assistance and cleaning.

Served as the company's only bilingual Spanish/English customer service representative.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Educational Background

Billingual Diploma: 3 years complete

GED : Not complete, 3

Instituto Patria La lima, Cortés

Student government

Continuing education in [GED]

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