Customer Service Data Entry
Resume:
DEBRA G TRAN
• **********@*****.***
Career Objectives
To secure a position with a progressive and stable organization where my educational and work
qualifications can contribute growth and progress of the organization.
Summary of Qualifications
Customer Service Seminar-Attorney General-Bmt,Tx-16 hrs, Financial Specialist Seminar-Attorney
General-Bmt,Tx-4hrs. Organizational skills which allow for prioritizing workload and ability to work under
pressure and meet deadlines.
Work History
Securitas, BEAUMONT, Texas
Security Officer- Huntsman Refinery
Oct 23, 2012 - May 30, 2013
Observes and Reports incidents or suspicious activity. Monitors entrances and exits; prevents
unapproved or unlawful entry, provides direction or information to others. Operates a gate and examine
vehicle contents; monitors remote entrance using a closed circuit camera and lenell, prepares logs and
DAR (Daily Activity Report), Assures that all property removal is conducted within appropriate policy
requirements and in accord with client standards. Communicates in a manner that is open, honest and
responsive in all situations. Carries out specific tasks and duties as required for the assigned post.
City of Beaumont, BEAUMONT, Texas
Cash Management
Jul 31, 2007 - Apr 25, 2012
Receives money on a wide variety of city revenues and bills from walk-in customers; assists or directs
customers with questions or problems on bills; records data on the computer; verifies and balances
payments and returns printed receipt to customer; batches,logs and balances various mail payments;
verifies and balances deposits from various city departments; processes night deposit payments and
utility collection frtom local banks and grocery stores; processes return checks; sells bus passes; cashes
city payroll checks;issues petty cash funds to departments; runs balancing reports; sorts bills and
balances money and bills to report; encodes checks and readies currency for deposit within specified time
period at the closing of each day.
Gulf Coast Weld Spec, BEAUMONT, Texas
Office Clerk
Apr 04, 2005 - Nov 25, 2005
Customer service, answer multi-line phone, Prepare billing invoices, Check billing backup for accuracy
and completeness before sending with invoices, calculations, filing, process new hires, schedule jobs and
ISTC classes, schedule travel arrangements, Open/process mail and order materials/supplies.
Jefferson County Courthouse, BEAUMONT, Texas
Deputy District Clerk II
Sep 05, 2003 - Jun 30, 2004
File all documents, notices, certifications, transcripts, related to the Civil Section. Locates and Research
felony and criminal records for court as requested. Provide assistance and information to the general
public. Open/Distribute all incoming mail.
Attorney General Office, BEAUMONT, Texas
Child Support Tech II
May 07, 2002 - Sep 03, 2003
Open cases on the Texas Child Support Enforcement System,
Check for duplicate cases, assesses cases to determine case type, validity and completeness of
information. Enters, Retrieves and Updates child support case information on the TXCSES. Attend court
to assist attorneys, Backup receptionist, Provide assistance and information to the general public. Open,
Sorts and Distributes incoming mail and documents.
City of Beaumont-Municipal Court, BEAUMONT, Texas
Deputy Court Clerk II
Aug 12, 1997 - May 05, 2002
Provided assistance and information to the general public, police officers, attorneys and other city
officials. Collected all monies from fines into computer, Balance daily register receipts with cash received,
Explain any community service, truancy, defensive driving or payment plan to the defendant, requested
by the judge. Filing and perform other job related duties as directed.
Helena Laboratory, Beaumont, Texas
Accounts Receivable Clerk
Sep 01, 1994 - Aug 08, 1997
Open/Process mail, post all monies received daily, balance daily receipts with computer printout and
collection - data entry/log all phone calls with customers.
Education
Chenier Business College, Beaumont, Texas
1 year college, technical or vocational school
Major:Administrative Assistant
Training
Basic Plus
Industrial Safety Training Course
Additional Skills
TYPING 50 WPM; DATA ENTRY KEY STROKE 1100 WPM; AS400; COLLECTIONS; CUSTOMER
SERVICE; CLERICAL WORK; DATA ENTRY; FILING WORK; SCANNER; PHOTOCOPYING; MAIL
MACHINE; MAIL DISTRIBUTING; CASHIERING WORK; MONEY HANDLING; RECEPTION WORK;
TWIC CARD; 2-WAY RADIO; MONITORING CLOSED CIRCUIT CAMERAS; TRAINING IN EXCEL,
SPREADSHEET AND MS WORD.
References
Linda Graig
Friend
Medical Assistant
Ginny Morales
Supervisor
City of Beaumont
Daniel Jones
Sergeant/Security
Securitas
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