Customer Sales
Resume:
Chelse Edwards
*************@**********.***
Salary Requirement- $11.00-14.00hr
Objective : To seek the position of a Customer
Service Call Center Representative, also a professional
environment where I can extend my services and bring
in a lot of money to the company itself!
Summary of Qualifications :
Large work experience in the service industry with
absolute customer orientation
Good exposure to the fast paced work environment at
call centers
Great experience of sales over calls with enough
exposure to the job challenges
Pleasant and clear voice with neutral accents
Great convincing powers developed through complete
knowledge of the product and the related fields
Good typing speed (40 wpm)
Excellent computer proficiency with ease in using MS
Word, MS Excel and MS Powerpoint
Great patience and persistence during the
conversation with the customer
Professional Experience :
RGIS Inventory Auditor, SAN ANTONIO, TX (06/2013 –PRESENT)
Achieve established average per hour (APH) counting
goals while ensuring accuracy and integrity of the
data collected in all inventories worked.
Adhere to all company policies and procedures
Ability to work assigned shifts and adhere to a
flexible schedule with varying hours to include working
an extreme schedule, resulting in long hours on
occasion.
Ability to work in various work environments, such as
stores, warehouses, outside industries, etc., with
potential exposure to cold and heat.
Ability to maintain a high level of confidentiality in all
duties.
Access to reliable transportation.
Ability to complete other duties as assigned by
Management.
Places community before self, engages and works
effectively with and assists other Team Members.
Ability to relate information clearly and accurately,
verbally and in written form, in a positive manner
that yields cooperation.
Creating partnerships and instills trust and confidence
in one's abilities, based upon demonstrated expertise.
Take initiative to explore and suggest new approaches
that can impact quality and/or quantity of job
performance and organizational effectiveness,
innovative.
Demonstrates a positive presence and energy. Is
optimistic, maintains a positive view of life. Is
respectful and honest with others.
Maintains a can do attitude, attacks job with passion,
demonstrates a sense of urgency and delivers
excellent output.
Advanced Telesolutions, Dallas, TX (2/2011-5/2013) 3rd
Part Collections
Receiving a list of prospectus customers and making
calls to each customer regarding their balances on
accounts
Opening the calls with good greetings and confirming
the permissions from customers to continue the
conversations
Probing the customers about their current banking
needs and their frequency of visiting the bank
premises
Informing the customers about the advantages and
ease of use of credit cards and checks
Conveying the customers about the financial and
social background of the bank and its abilities to
provide credits
Taking follow ups with frequent callings for
customers with busy work schedules
Maintaining on point stats everyday
Trained to access multiple billing system interfaces
for immediate approval and direct posting
A representative who manages subscriber requests
and provides real-time information regarding
customers account.
Ves International Medical Supply – Dallas, TX (10/2010-05/2010)
Maintain, update, and coordinate all Inventory Stock
Requests.
Enter all necessary changes for Hospitals desiring to
change from one product to another
Obtain, update, and verify pricing for over 100 vendors
Compile Published, Future, and Bargain cost
spreadsheets
Check for any large variances in pricing.
Research and confirm these changes with direct
contact at each vendor.
Academic education :
Graduated from Resolute Academy,
2008
PCI Health Training Center for about
six months 2009-2010
Contact this candidate