D A H L IA R ICKE T TS
**** ** *** *** **, Apt **9 Miami, Fl 331**-***-***-
**** ***********@*****.***
Summary
Top notch assistant with over 20 years of experience with the public, and
handling special projects. Serve as primary contact for liaison between
management, sales teams, personnel, clients and vendors. Maintain
excellent written and oral communication skills, problem resolution abilities,
and a high level of confidentiality.
Computer Skills
Software
Microsoft Word, Excel. Power Point. Publishers, Outlook Express, Fax Press 8.0,
Goldmine, Scanning Technology, Internet Proficient, Windows 2000
Experience
12/20/200 Accountant, self Employed
7-
Shipping and receiving of various products, maintaining accounts receivable,
09/30/200
update clients on status of shipments, speaking to vendors of products.
9
10/4/2004 Administrative Assistant/ Receptionist, Morris and Reynolds, Inc.
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Answered the phones, greeted clients coming in, transferred calls to the
11/15/200
appropriate Agent, opened/closed the office, maintenance of the office
7
computers, Kitchen Duty, Set up for meetings, Opened mail, distributed mail
i nter office, Assisted clients with basic Insurance questions, Filing, Faxing,
scanning, Trained new employees for Administrative duties, Assisted
p resident with Letter communication, Ordering of Office supplies, speaking
to Vendors on shipments, entering checks in the system before giving to the
Accounting Department. Assigning kitchen duty to employees.
9/20/2001 Administrative Assistant/ Teller North Dade Federal Credit Union
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Answered the phones, greeted clients coming in, transferred calls to the
8/27/2004 appropriate Teller, Relief Teller, Opened Accounts, Letters to clients on
accounts
10/23/200 Administrative Assistant/ Receptionist Supreme Body Jewelry
0-
Answered the phones, greeted clients coming in, transferred calls to the
7/30/2001 appropriate Agent, Talking with Vendors on orders, Accounts Receivable,
Letters to clients on accounts, assisted in the shipping department to make
sure they go out on time, Faxing, filing,
10/23/200 Administrative Assistant/ Receptionist Supreme Body Jewelry
0-
Answered the phones, greeted clients coming in, transferred calls to the
7/30/2001 appropriate Agent, Talking with Vendors on orders, Accounts Receivable,
Letters to clients on accounts, assisted in the shipping department to make
sure they go out on time, Faxing, filing,
9/6/1999- Executive Secretary Wages Coalition
5/11/2000 This was a temporary Assignment for Answering phones, assisting clients
w ith obtaining jobs, transferred calls to the appropriate Agent, Helped on
Policies and Procedures, Set up meetings, Travel Arrangements for
Employees, Faxing, Filing, Assisted with Career Day for the public to obtain
work, and get educated.
11/15/199 Purchasing Agent/Inventory T asco Sales Inc.
3-
Purchasing Orders, Sales reports, Ordering of Product( Telescopes,
8/3/1999 R iflescopes, Binoculars), Answered the phones, Speaking to Vendors on
shipments, from overseas and domestic, Making blanket purchase files in
t he system, corresponding with partners on purchases, filing, faxing,
t raining new employees(9), ordering supplies, Checked status on orders,
E ntered Inventory i tems in system
Education
9/14/2009 Certificate –Culinary Arts, Penn Foster School
-
12/30/201
0
6/2002- Certificate-Medical Billing Specialist, A t Home Professionals
9/2004
9/1982- Certificate-Banking, Superior Training School
10/1982
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