Patsy Shioshita
P.O. Box ****
Los Angeles, CA **078-3884
**************@*****.***
EDUCATION
School/Dates/Major
Haaheo Elementary School
Hilo, HI
**/**/****-**/**/1965
Mathematics
Hilo High School
Hilo, HI
09/01/1965-05/31/1969
Secretarial Science
University of Hawaii
Hilo, HI
09/01/1969-05/31/1973
Drama
WORK HISTORY
Employer/Dates/Title
ABM
1550 W. 8th St.
Los Angeles, CA 90017
02/01/2008-01/31/2012
Security Guard
Performed multiple tasks including patrol grounds; view monitors; write reports
Henderson Community Center
911 E. 25th St.
Los Angeles, CA 90011
04/01/2000-06/30/2007
Program Manager
Performed multiple tasks including preparing and filing reports with agencies (LAHSA, EFSP, Shelter Partnership); assisting director with preparation of proposals
Chicago Insurance Co.
2447 Pacific Coast Hwy.
Hermosa Beach, CA 90254
09/01/1993-08/31/1999
Legal Secretary
Performed multiple tasks including preparing and processing documents for filing with Federal and State courts; processing documents for the discovery phase of litigation; assisting attorney in trial preparation; calendar litigation deadlines; direct contact with courts and clerks
Law Offices of John L. Sun
3550 Wilshire Bl.
Los Angeles, CA 90010
03/01/1987-08/31/1993
Office Manager
Same as Chicago Insurance Co.
Hogg & McMillan
523 W. 6th St.
Los Angeles, CA 90014
02/01/1983-02/28/1987
Office Manager
Same as Chicago Insurance Co.
PROFESSIONAL EXPERIENCE
Machines
Typewriter
Word Processor
Computer
Adding Machine
Calculator
Mag Card
MTST
Microfilm
Microfiche
Telex
Fax
Postage Meter
Copier
Dictaphone
Programs
Textpack
Reportpack
MicroSoft Word
Word Perfect
Database
DOS
Lotus 123
Excel
PowerPoint
Quicken
Quick Books
Internet
Secretarial Duties
Answer heavy multi-line phone system and take messages
Coordinate travel arrangement
Greet clients in a friendly and professional manner
Maintain large alpha-numeric filing system
Incoming/outgoing mail
Proofread documents for grammatical and typographic accuracy
Arrange for depositions and interpreters
Make copies
Type correspondence and other documents
Make coffee
Open/close files
Managerial Duties
Accounts Payable
Accounts Receivable
Billing
Bank deposits
Bookkeeping
Order and maintain inventory of office supplies
Handle clients’ inquiries and complaints in a professional manner
Assign work to employees
Train employees
Payroll