Resume of Lori Wagner
*************@*****.*** 949-***-****
Dynamic senior technical resource manager with over eight (8)
years of success in business development, contract
management/contract fulfillment, high level technical resource
management & vendor resource management
Broad technical recruiting experience (Software Engineers,
Software Architects, Hardware Engineers, Network/Systems
Administrators, SQA Engineers, Programmers/DBAs, Technical
Writers, etc.) as well as recruiting non-technical positions
(Sales, Marketing, Finance, Human Resources, Business Development)
Expert level candidate sourcing (online job boards, user groups,
networking sites, Boolean searches, referrals, creative sourcing
techniques)
Ownership of the full life cycle placement process (job
descriptions, copy for job posts/ads, establish hiring process,
screen/interview candidates, develop job offers, negotiate
compensation package, reference checking, new hire orientation)
Proficient with MS Windows 98, NT, XP, MS Office, MS Exchange, MS
Word, MS Access Outlook, Excel, ACT, Recruitmax, Resumix,
Applicant Tracking Systems
Work extremely well within highly aggressive markets and routinely
cover a large swath of market verticals
Exceptional communicator with a relationship centric business
development, high level sales and recruitment style
Fortune 500 accounts management & relationship management with
expertise in communicating all the way up to C-level executives
First-rate problem-solving skills along with an intricate
understanding of technology, facilitating complex business /
technology servicing strategies & contracts
Core professional aptitudes include:
Strategic Technology Solutions Sales Customer Relationship
Management
Strategic Recruitment Coordination Consultant Relationship
Management
Contract & Vendor Management Recruitment/ Sales Lifecycle
Management
Prospecting & Lead Generation
PROFESSIONAL EXPERIENCE
Zebra-net Technical Solutions 11/04 – 08/13
Senior Technical Recruiter
A professional technology services staffing firm that specializes
in providing innovative IT partnerships with progressive
companies.
Liaise with senior management for external project based
requirements; Arrange, identify & negotiate human capital and
consulting needs for both internal & external stakeholders.
Identify, develop and manage concrete business relationships in
the field and internally to gain incremental / high margin
business. Establish & maintain partner contacts in target markets
through telemarketing, direct mail campaigns, trade show
participation, networking events internet channeling.
Key point of contact for major client accounts; support and
development of relationship and fulfilling of clients’ corporate
objectives
Delivered full lifecycle recruiting support for exempt and non-
exempt positions
Initiated contact, developed relationships, and followed up with
prospective candidates through direct sourcing, e-recruitment, and
company marketing efforts
Managed recruiting process from initial sourcing, screening
resumes, creating job postings, scheduling and conducting
interviews, to on boarding new hires
Evaluated skill level and managed offer process, including
reference checks, salary recommendations, offer letter generation
and offer acceptance/declines
Responsible for procurement of new positions from clients and
creating e-mail, direct mail, and job-board posting campaigns
Outstanding ability to utilize both progressive and traditional
recruiting tools to extract skilled professionals for potential
candidate and client needs; i.e. cold-calling, networking, online
job boards, user groups, networking sites, Boolean searches,
referrals, internal database, creative sourcing techniques
Coordinated and conduct internal interviews with prospective
candidates; organized interviews with hiring managers and
interview teams
Evaluated skill level and managed offer process, including
reference checks, salary recommendations, offer letter generation
and offer acceptance/declines
Reviewed candidate interview feedback to determine the viability
of each individual against hiring criteria
Acted as liaison between clients and candidates in the negotiation
of compensation packages and hourly rates
Assisted in overall growth and development of organization by lead
sourcing, cold calling, client meetings, client lunches, candidate
lunches
Functioned as expert resource for information on compensation,
industry trends, and the overall job market
Developed and maintained a highly successful recruitment and
referral network
Sustained, populated, and maintained all candidate and client
records in the company’s database
Performed three or four reference checks per candidate prior to
placement to ensure quality placement
Revco Solar Engineering Incorporated 01/00 – 11/04
Operations Manager
Revco Solar Engineering, Inc. is a leading commercial and
residential Pool and Photovoltaic contractor offering sales,
installation and contract service in over three counties. They
recently added a new division of energy efficient custom vinyl
doors and windows. These are available for commercial and
residential applications.
Managed contracts and scheduled installations of new systems for
all divisions
Secured financing for all installations, if the customers
financing was not approved, the contract was sent to the President
to decide whether or not to carry the paper
Managed daily schedule for three installation crews and two
contract and warranty service technicians
Designed and ordered printing of service check-up postcards;
postcards are mailed quarterly to contribute to the service
departments revenue
Bi-weekly payroll processing for all employees, tracking payroll
deductions as needed
Accounts receivable for both new installation and service
department, file mechanic lien’s for delinquent accounts;
increased company’s revenue every year with creative collection
and persistent phone calls to delinquent accounts
Prepared weekly cash management forecast report for the president.
This report included expected installations, date installation
scheduled to be complete, revenue expected for each division’s
sales, including a forecast of service revenue expected
Accounts payable, journal entries, proper coding to the company’s
charter of accounts, processed checks, and cash and credit card
transactions for daily bank deposit
Coordinated training and conducted monthly installation department
meetings. Arranged for guest speaker from one of the vendor
accounts
Contacted all customers for scheduling installations, dispatching
service technicians, accounts receivable
Saddleback Pediatrics 02/98 – 12/99
Medical Receptionist/Medical Insurance Billing
Saddleback Pediatrics is a group of dedicated Doctors and Nurse
Practitioner's that serve the medical needs of children from
infancy to puberty. Specialize in Attention Deficit Disorder
Testing and Diagnosis.
Assisted with incoming phone calls, scheduled patient appointment
for all doctors and nurse practitioners
Pulled charts, assisted patients with checking in, verified
insurance information and eligibility
Assisted patients with check out, collected appropriate co-
payments, private payments; processed credit card transactions,
scheduled follow-up appointments
Completed data entry tasks, confirmed next day appointments,
prepared invoices and pulled charts for next day’s appointments
Promoted to PPO Insurance Billing Department, processed insurance
medical claims, rebilled insurance companies as needed either
electronically or on paper
Researched charges checked coding, called insurance companies to
discuss claim and expedite payment. Provided insurance companies
with additional information needed in order to process claim for
payment
Sunwest Industries 03/94 – 01/98
Marketing/Administrative Assistant
Sunwest Industries is a leader in manufacturing and installation
of commercial and residential safety swimming pool fence
applications.
Scheduled and dispatched direct mail leads, and phone in leads for
sales department staff and two other divisions of company. One
division is manufacturing of safety fences for swimming pools, the
other division is safety swimming pool and spa covers
Responsible for contract from commencement of work thru final
inspection for both divisions
Coordinated and supervised subcontractors for overflow
installations as needed
Processed contracts and plot plans that require building and
electrical permits obtained from the city’s building department
Scheduled city inspections, coordinated failed inspection repairs
with the appropriate installation team
Re-scheduled inspection after repairs is completed. Schedule crew
to meet the inspector as needed
Responsible for accounts receivable on all customer installations,
service orders, manufacturing orders
EDUCATION
El Camino Community College – Business Administration - (in
process)
TECHNICAL SKILLS
MS Windows 98, NT, XP, MS Office, MS Exchange, MS Word, MS Access
Outlook, Excel, ACT, Recruitmax, Resumix, Applicant Tracking
Systems, Bullhorn