Medical Assistant Office

SANJA SANTIC

***** ***** **** ****** #*********, Arizona85022 Phone 602-653-7213Email: ***********@*****.***

SUMMARY OF QUALIFICATIONS

Experienced Certified Medical Assistant with a proven record of exceeding expectations for over eight year, and keeping the medical office or facility running in a smooth manner. Team player dedicating and providing premium patient care, along with handling administrative duties. Devoted person with strong interpersonal skills, as well as the ability to serve internal and external customer needs.

EDUCATION

Arizona College of Allied Health, Certified Medical Assistant June 2003

Paradise Valley Community College, General studies August 2001

COMPUTER SKILLS

Office 2010 PC Vista/XP/7 • Internet and Database Research • Microsoft Office • Microsoft Outlook • Adobe Professional

FOREIGN LANGUAGE PROFICIENCY

English (Fluent) • Serbo-Croatian (Native)

PROFESSIONAL EXPERIENCE

PARADISE VALLEY FAMILY MEDICINE, Medical Assistant 09/2007 – 12/2011

• Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms

• Interview patients and record their medical history, vital statistics, or information such as test results in medical records

• Prepare treatment rooms for patient examinations and keep the rooms neat and clean. Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections, removing sutures or change dressings on wounds

• Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests

• Contact medical facilities or departments to schedule patients for tests or admission, also authorize drug refills and provide prescription information to pharmacies

• Consistently praised for maintaining inventory of medical, lab, or office supplies or equipment

• Administers vaccination, injection under physician supervision with required order and documents chart with medicine

NOVAKOVIC FAMILY PRACTICE, Medical Assistant 01/2004 – 06/2007

• Responded to incoming patient calls, including conducting triage to determine the necessity of scheduling appointments and greeting visitors

• Demonstrated proficiency in recording patient medical history, taking vital signs, as well as in performing injections, venipuncture, tray set-ups, EKGs, Holter monitoring and radiographic procedures

• Performed laboratory procedures such as urinalysis, pregnancy testing, blood typing, IVs, hemoglobin and glucose testing

• Assisting during physical examinations, maintaining treatment rooms

• Maintained inventory of medical, lab and office supplies or equipment.

• Delivered test results to patients and assist with anything else the doctor needed.

• Perform both administrative and clinical duties at the same time

• Sometimes in charge of buying and maintaining medical equipment for the office, also act as office manager

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