Administrative Assistant/Receptionist/Dental Receptionist

NIKKI PULIDO

***** ********* ~ Humble, Texas ****6 502-***-****

**************@*****.***

PROFESSIONAL EXPERIENCE

BRACES, BRACES, BRACES LOUISVILLE, KENTUCKY

Team Leader/New Patient Coordinator September 2009 - February 2012

Office Manager responsibilities

Provide patients with proposed treatment plans and cost estimates

Coordinate/market orthodontic services with other dental and medical services

Consults with orthodontist for patient treatment

Achievement of monthly sales goals

Annual and monthly budgets

Insurance filings

Patient payments and past due account collections

Busy multiline telephones

CHEROKEE COUNTY PUBLIC SCHOOLS CANTON, GA August 2005 – November 2005

Substitute Teacher / Substitute ParaPro

On call teacher for special needs students between pre-k and sixth grade

Follow and maintain lesson plan

Assigned as needed to provide dedicated attention and assistance to individual students

MARRIOTT HOTEL INTERCONTINENTAL AIRPORT HOUSTON, TEXAS March 1989 - May 1994

Engineering Administrative Assistant

Establish work procedure, schedules and track daily work of engineering staff

Accounts payable

Set up and maintain paper and electronic filing systems for records, correspondence, and other material

Maintain scheduling and event calendars

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, recommend revisions

Coordinate conferences and meetings

Collect and disburse funds from cash accounts and keep records of collections and disbursements

Coordinate with vendors

WYNDHAM HOTEL GREENSPOINT HOUSTON, TEXAS

Reservations Agent/PBX operator February 1987 - March 1989

Make and confirm reservations

Keep records of room availability and guests' accounts, manually or using computers

Transmit and receive messages, using telephones and telephone switchboards for 475 rooms, executive offices, restaurants and other divisions of the hotel

Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment

EDUCATION

NIMITZ HIGH SCHOOL HOUSTON, TEXAS High School Diploma, May 1986

Additional Skills

Microsoft applications; Excel, Word, Outlook and PowerPoint

Medical billing, scheduling software

Operate office equipment such as fax machines, copiers and phone systems

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