Customer Service Human Resources

Larissa Rea

**** * **** ****** *** * ***.*********@*****.***

Philadelphia, PA 19147 973-***-****

EDUCATION:

Bloomsburg University of Pennsylvania, Bloomsburg, PA May 2009

Bachelors: Communication Studies, Organizational Communication GPA 3.4

Concentration: Human Resources

WORK EXPERIENCE:

Physiotherapy Associates – Exton, PA October 2012 – August 2013

Talent Acquisition Sourcer

-Partner with national recruiters to develop, execute and complete the sourcing strategy to meet business requirements and

staffing goals

-Develop and implement strategic Boolean Search String techniques for active sourcing, screening, and talent assessment

- Maintain the Talent Management’s social media sites (Facebook, Pinterest, Twitter)

-Generate candidates through our social media sites (Indeed, CareerBuilder, LinkedIn, Facebook, Pinterest, Twitter, etc.),

- Include proactive candidate pipeline-building strategies of active and passive candidates

- Perform queries and manage the tracking updates in the Applicant Tracking System (ATS)

- Implements networking opportunities to identify individuals within competitor companies

- Participate in career fairs, special projects, recruiting initiatives

TheLadders.com – New York, NY November 2009–October 2012

Talent Specialist November 2011 –October 2012

-Research, develop and implement Boolean sourcing strategies utilizing RecruitLadder to identify qualified candidates with

skills that pertain to open positions at the account

- Develop and grow effective relationships with key account stakeholders to understand current and projected staffing

requirements and specifications

- Organize and present qualified candidates to recruiters

-Maintain accurate and thorough documentation during sourcing process to track candidate progression and improve sourcing

strategies

- Provide best-in-class customer service via phone and email

Team Lead, Job Search Support Center July 2011 – October 2011

- Sourced, interviewed and hired a growing department of 24 short and long-term temps and 5 full time Job Analysts

- Led the team through the company transition from the specific $100K job market to all professional jobs

- Designed, organized and conducted the on-boarding and training process for new hires to enhance their

developmental opportunities

- Trained and developed 40 employees on TheLadders ‘All jobs’ requirements

- Increased team productivity by 200% by processing an additional 70,000 jobs in a 3 month period; an all-time

record for TheLadders

- Developed and drove the team to companywide people success metrics (i.e., recruiting and retention) to achieve

operational goals

- Worked with Product team to develop efficiencies and tools to improve the internal network

- Built ongoing productivity reports for department

- Developed communications and updates to be used by operations leaders to communicate results

Temp/Job Analyst/Senior Job Analyst November 2009 - June 2011

- Subject matter expert on maintaining the authenticity and validity of corporate website

- Administered scheduling and goals for team

- Trained hiring classes of 10+ on TheLadders 'harvesting' standards/process

- Formatted recruiter job requisitions to conform with TheLadders standards and style

- Reviewed high volume of Basic and Premium resumes for quality control

-Acquired a deep understanding of the Internet- corporate website structures, various industries, job functions, job

responsibilities, general corporate structure, and impeccable attention to detail

INTERNSHIPS:

Weiner Lesniak, LLP Attorneys at Law – Parsippany, NJ Summer 2009

Larissa Primavera Rea

Bloomsburg University HR and Labor Relations Department 2008-2009

COMPUTER SKILLS:

Microsoft Office Suite (Word, Outlook, Excel, PowerPoint), Taleo, Kenexa, Brassring, PeopleSoft, Silkroad OpenHire

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