Customer Service Project Manager
Resume:
Patrick T. Morris
Tampa, FL 33610
Cell Phone:
Email: *************@*******.***
Hardworking, quality-focused construction and customer service professional
with 30+ years experience with all aspects of carpentry and related
projects. Strong interpersonal and organizational skills and proven track
record of successful contributions to residential, commercial, and federal
government and military construction projects. Experience with framing,
project oversight, ordering materials, managing vendors and subcontractors,
conducting inspections, and ensuring customer satisfaction. Loyal team
player--always willing and eager to learn on the job.
Areas of Expertise
. Team Building/Leadership Management
. Quality Control/Management
. Supervision/Oversight
. Project Management
. Vendor/Materials/Resource
. Hands-on Carpentry
. Customer Service
. Interpersonal Communications
Professional Experience:
Kellogg; Brown and Root (KBR)
Carpenter (Feb 2011 - Present)
. DOD Contractor providing direct operational support to U.S. Army
. LOGCAP III project Iraq -- Operation Iraqi Freedom
. Camp Harper - Rebuilding prison camp
Tradesman International
Journeyman Carpenter (April 2010 - Feb 2011)
Kellogg; Brown and Root (KBR)
Carpenter (December 2008 - June 2009)
. DOD Contractor providing direct operational support to U.S. Army
. LOGCAP III project Iraq -- Operation Iraqi Freedom
. Camp Harper - Rebuilding prison camp
Tough Shed
Builder (May 2007 - November 2008)
. Built barns, garages and sheds from blue prints, build walls, truses and
doors
. Finished with painting
Frank Crum Staffing
Carpenter (September 2006 - April 2007)
. Carpentry/Handyman work/Painter
Kellogg; Brown and Root (KBR)
Carpenter (August 2004 - November 2005)
. DOD Contractor providing direct operational support to U.S. Army
. LOGCAP III project Iraq -- Operation Iraqi Freedom
. Camp Bucca - Rebuilding prison camp
Heritage Contracting
Project Manager (May 2002-November 2003)
. Frame walk houses with blue prints
. Oversee subs
. Order material
. Ensure subs and materials are paid correctly
Unit Services
Customer Service Manager (December 1999-May 2002)
. Performing 3 month and 1 year quality inspections for new residential
construction
. Preparing checklist of tasks to be done to meet the quality inspection
. Work with contractors to coordinate any work that is needed to be
completed for the quality inspection; perform minor carpentry repairs as
needed to comply with inspections
. Ensure customer satisfaction is met 100%
. Hire temporary help as needed
. Assisted Superintendent
West Group
Carpenter Supervisor (December 1973 -June 1999)
. Supervising group of full time carpenters
. Supervising subcontractors
. Oversaw the ordering of supplies
. Assisted in carpentry projects as needed
. Made repairs as requested
. Ensuring customer satisfaction on repairs
Education
1973 Graduated George C. Marshall High School
Leesburg Pike, Falls Church, VA
* 10 Hour OSHA Course Completed - Certificate number 11-002******
Contact this candidate