Customer Service Sales
Resume:
HOWARD CAMPBELL PASONI
************@*****.***
San Jose, CA 95136
SUMMARY OF QUALIFICATION
. Over 10 years of managerial and leadership skills
. Proven track record of exceeding expectations
. Ability to work independently, with exceptional time management and
prioritization
. Strong work ethic with the ability to multi-task, and always listen to
others and take their points of view into consideration
. Excellent communication and analytical skills
. Strong interpersonal skills, having dealt with a diversity of
professionals, clients, and staffs
. Highly organized and work well in demanding environments where there
is continuous change and ambiguity
. Extensive and strong skills in sales, marketing, and customer service
PROFESSIONAL EXPERIENCE
Fofo'anga Club, a 501 (c) (3) Non-Profit Organization
2006-Present
General Secretary/Non-Paid Position, East Palo Alto, CA
. Designed a program to help underprivileged Tongan kids in the bay area
by using the club facility for social gathering and other activities
. Spearheaded the effort to help the homeless resulting in 10 homeless
people residing in the club facility all year long for free
. Lead the way in raising fund for churches, hospitals, individuals. and
other organizations back in the island especially the mentally
challenged kids
. Worked very closely with the city of East Palo Alto to make the
community better by encouraging and empowering kids through education
Sears Store, Oakridge Mall, San Jose, CA
2004-2007
Sales Associate/Team Leader
. Reorganized the men's department and moved its inventories
downstairs, resulting in quick response to customer's needs and a 45%
increased in sales
. Increased brand awareness through great customer service
. Inventory, stocking, and replenishment of merchandises
. Facilitated professional training on merchandising, inventory,
stocking, and customer service to new hires
EDUCATION
MBA, Keller Graduate School of Management, 2012
BA, San Francisco State University, 2009
AS, Diploma in Dental Assisting, Bryman College, 1999
ASSOCIATIONS
Fofo'anga Club, East Palo Alto, CA
Hillel Club, San Francisco State University
Pacific Islander's Club, San Francisco State University
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