Customer Service High School

Location:

Posted:

August 05, 2013

Rachel V. Richard

Bronx, NY 10452 Apt. 5B

***********@*****.***

OBJECTIVE Seeking to obtain a position where I can utilize my skills and abilities.

SUMMARY Highly dependable individual with excellent written and verbal

communication in English and Spanish, Proficient in Microsoft Word,

Power Point, Excel and basic computer operations. Sound knowledge

and experience in customer service and clerical work.

EXPERIENCE North Bronx Career Counsel & Outreach Center Bronx, NY

2010-2011 Office Assistant

• Greeted clients and directed them to the appropriate destination.

• Distributed of the ingoing and outgoing mail.

• Answered phone and relayed message to appropriate parties.

Genesis Museum II New York, NY

2009-2010 Clerical Assistant

• Created and maintained updated files and records.

• Composed correspondence and checked documents for

accuracy.

First Care of New York Bronx, NY

2007-2008 Personal Care Aide

• Prepared, served meals and monitored prescription medication intake.

• Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor.

• Maintained log of prescriptions dropped off and picked up.

• Changed bed linens, wash and iron patients’ laundry, and

cleaned patients’ quarters.

Duane Reade New York NY

2005 Pharmacy Clerk/Cashier

• Greeted customers assisted them and or directed them to appropriate area of the store.

• Operated an electronic cash register, ensured the correct amount in cash drawer.

• Organized merchandise in store displays.

• Stocked merchandise; locate and unloaded merchandise.

• Answered and communicated with clients via telephone and relayed messages to the appropriate parties.

EDUCATION Global Business Institute New York, NY

2012-2013 Business Management

Long Beach High School Long Beach, NY

1986 High School Diploma

REFERENCES Available upon request