Connie Jones
**** ******** **. *********, ** ****0
Phone: 615-***-****
**********@*****.***
Education
B.S. - Business Management – Bethel University, Nashville, TN
A.S. - Volunteer State Community College, Nashville, TN
Summary of Qualifications
Business management graduate seeking to widen my horizon by joining a rock solid company
and utilizing my expertise and knowledge in collections, account receivables, contract
negotiation, customer resolution, and organizational management. Operations Systems used
include Microsoft Office, Artiva, Merge, Hcare, Oracle, Neat, SSI, Passport, Synapsis, and
Meditech.
Robert Half Accountemps-Radiology Alliance 02/2013 to 06/2013
Collections Specialist [Temp Position]
• Researched BCBS website to retrieve denial information and rebill claims with correct data
• Retrieve Medicaid EOB’S from computer system and match with claims and mail to insurance
company
• Research Medicare interpretation physician locations and input into computer system to rebill
claims
• Called Insurance Payer to Retrieve Denial Information and rebill claims with correct data
Got It Covered Painting, Inc. 09/2012 to Present
Office Manager [On call]
• Notarize contracts for finalized billing
• Deliver final lien and guarantee contracts to contractors for final payment
• Manage Payroll and weekly timesheets for employees
• Prepare spreadsheets and record weekly on paid and unpaid contracted jobs.
• Budget and reconcile the total amount spent on each job
• Record payments for each individual job
• Reconcile year end budget
• Manage inventory
• Create estimates and invoices to send to customers
• Scan receipts into Neat system
The Heritage of Brentwood 12/2011 to 09/2012
Financial Services Support Coordinator – Admin Services
• Timely billed for all payers of Independent Living and Health Center residents
• Maintained collections within approved Accounts Receivable targets
• Act as liaison with the Health Center to ensure proper documentation/charge capture
• Record Independent Living and Health Center deposits in Vision
• Reconciled monthly billing to Independent Living cash log
• Prepared monthly statements to Independent Living and Health Center residents
• Prepare month-end journal entries and assist with financial statement closing
• Prepare year-end audit work papers
HCA – Hospital Corporation of America (Nashville) 11/2006 to 07/2011
HCA Shared Services Utah Medicaid Collections (Nashville Metroplex PAS)
Summit Medical Center ER Registration (Hospital)
Utah Regional Medicaid Collection Specialist – HCA Shared Services
Medicaid Billing/Collection Representative
• Processed Accounts Payable & Accounts Receivable
• Processed Contractual Adjustments
• Processed Appeals and Claim Denials
• Resolve Timely Filing Claims
• Processed High Dollar Claims that Exceed Adjudication Level
• Verified Insurance for Appropriate Billing of Claims
• Analyzed Data On Claims for Accurate Billing
• Knowledge of processing Primary and Secondary Claims involving Medicare and Medicaid
• Called Insurance Payer to Retrieve Payment Information on Claims
• Called Insurance Payer to Retrieve Denial Information and Bill Claims with Correct Data
• Research billing claims
Summit Hospital ER Registration - Hospital
• Billing/Collection Representative
• Patient File Reconciliation
• Processed Admitting paperwork, Charts, and Bedside Registration
• Handled Daily Deposits
• Handled Insurance Verification
Vanderbilt University Medical Center 01/2002 to 11/2006
Monitor Tech (Inpatient Cardiology Dept)
Medical Receptionist (Cardiology Dept)
• Patient File Reconciliation
• Transfer patients to appropriate testing area in computer system
• Monitored 70 telemetry patients on cardiac floor
• Analyzed rhythm strips
HCA – Hospital Corporation of America (Nashville) 09/1999 to 01/2002
Centennial Medical Center ER Registration & Monitor Tech (Hospital)
• Processed Admitting paperwork, Charts, and Bedside Registration
• Handled Daily Deposits
• Insurance Verification
• Patient File Reconciliation