Alice P. Saunders, MBA
** ******* ****, ******, ** 27712
linkedin.com/in/alicesaunders **********@*****.*** 919-***-****
PROFILE
Motivated finance professional, primarily in health care industry, with proven track record in financial management & analysis, budget planning, project management and process improvement. I have demonstrated success in managing and collaborating with diverse team members to attain desired organizational goals through utilization of effective problem solving, industry best practices and organizational skills.
CORE COMPETENCIES
! Strategic Planning ! Financial Reporting ! Analytical Ability
! Leadership ! Financial Management & Analysis ! Statistical Analysis
! Operations Management ! Budget Planning / Forecasting ! Process Improvement
! Teamwork ! Variance Analysis ! Problem Solving
CAREER HIGHLIGHTS
Process Improvement
Reduced monthly A/R reporting process involving intensive data manipulation from 5 days to 3 days
Collaborated with leadership to streamline the volume of financial reports resulting in 50% reduction
Financial Management
Served as budget analyst with responsibilities for over $91M total operating expenses, $99M total gross patient revenue and 982 budgeted FTEs
Responsible for $20M+ in annual Medical Director and $15M annual house staff funds flow between Health System entities
Financial Reporting
Created dashboard of key departmental performance indicators reflecting historical performance trends, actual performance compared to budget and projected year-end performance
Recognized by leadership for financial reporting package of key departmental metrics to Corporate Finance
Project Management
Served as project financial stakeholder with cross-functional team to assist in the development of new patient-centered reports by technical and professional business
Led discussions with internal and external stakeholders to develop performance trend reporting and modeling of new business model resulting in successful transition from external to internal financial reporting
Finance/Accounting
Prepared and posted journal entries for physician and house staff residents administrative support
Updated Flash Financials and budget to actual income statement variance analysis for CFO
Management
Supervised diverse finance team of financial analysts and accounting specialists responsible for reconciliations, accounts payable, profit & loss statements and reimbursement
Established team meetings to foster teamwork and improve work culture
CHRONOLOGICAL WORK HISTORY
(Contract) Robert Half Management, FP&A Analyst, Raleigh, NC 08/2012 - 11/2012
Teleflex Medical, Durham, NC
$ Contributes to annual operating expense and FTE budgets for year-end projections and forecasts
$ Conducts research for variance analysis of year-end projections performance to plan
$ Assists with month end internal reporting and distribution to operations
$ Performs reconciliations of internal financial reports as assigned
$ Responds to ad hoc special projects as assigned in timely manner
(Contract) Accountants One, Contract/Denial Management Specialist, Raleigh, NC 12/2011 - 03/2012
Johnston Health, Smithfield, NC
• Provided decision support and analysis of specified clinical services or clinical service lines
• Completed ad hoc special projects as assigned in timely manner
• Corrected insurance claims according to regulations to increase collection efforts and decrease denials
• Managed denials processes and work cohesively with collections follow-up team for issue resolution
• Served as liaison for internal stakeholders and external auditors to ensure appropriate billing controls
• Collaborated with external account management to develop/enhance existing performance reporting
• Generated weekly reports for distribution to internal customers and external account management
(Contract) Manpower/ Experis Finance, Staff Accountant, Raleigh, NC 10/2011 - 11/2011
Clinverse, Inc, Raleigh, NC
• Established new clients and sites in clinical research accounting system
• Conducted site-based reconciliations of research clients billing processes compared to trial protocols
• Validated and initiated accounts payables by client/site to ensure appropriate costs identified in ClinPay
• Performed ad hoc special projects as assigned in timely and efficient manner
Duke University Health System
Financial Analyst, Durham, NC 06/2008 – 08/2011
Patient Revenue Management Organization, Self Pay Collections
• Conducted variance analysis to identify adverse trends compared to budget and prior year
• Provided decision support and analysis for strategic planning, process improvement and ad hoc reporting
• Prepared financial performance reports of key department indicators for Corporate Finance
• Collaborated with cross functional teams for implementation of new initiatives
• Successfully modeled technical and provider-based billable collections and invoices resulting in smooth
transition from external to internal billing processes
• Supervised one direct report with weekly and month end reporting functions
Administrative Manager, Durham, NC 07/2007 – 05/2008
Duke University, Department of Anesthesiology
• Supervised finance FTEs and conducted appropriate personnel actions including performance goals,
evaluations, recruitment and selection of candidate(s) to backfill vacancies
• Collaborated with consultant and senior team to develop and standardize reporting of monthly dashboard
• Contributed to preparation and planning of annual faculty practice and academic operating budgets
• Provided oversight for reporting of monthly P&L statements and ad hoc performance analysis
• Wrote standard operating policies and procedures for financial functions for effective internal quality control
Duke University Hospital Finance 04/2003 – 07/2007
Financial Management Analyst
Hospital Financial Planning and Analysis (9/2005 – 7/2007)
• Served as budget analyst for Neurosciences & Medical/Surgical/Critical Care areas and assisted with annual operating budget planning and development
• Conducted monthly variance analysis compared to budget for assigned clinical and non-clinical areas
• Assisted with capital financial planning and audits for assigned areas
• Facilitated discussions with physicians and clinical staff to determine corrective measures
• Prepared analysis and reports for operational & capital budgets, financial statements and statistical analysis
• Prepared quarterly CSU financial performance and profitability analysis for presentation to senior leadership
Financial Management Analyst
Hospital Finance, Controller’s Office (4/2003 – 9/2005)
• Prepared monthly Income Statement and Flash Financials reporting package for use of CFO
• Researched general ledger variances and provided written analysis for leadership
• Participated on supply chain focus group for standardized office supplies and cost containment
• Performed monthly house staff and medical director journal entries according to contractual agreement
• Prepared monthly reports for use by Corporate Finance
Private Diagnostic Clinics, LLP 10/2000 – 04/2003
Financial Analyst, Durham, NC
PDC Financial Management and Analysis (10/2002 – 4/2003)
• Prepared quarterly cost allocation of clinical products and services for multi-disciplinary ambulatory practice
• Collaborated with assigned clinical areas for budget planning & oversight, cost effective decision-making and performance improvement strategies
• Prepared quarterly financial information for presentation to PDC Executive Board
Reimbursement Analyst, Durham, NC
PDC Reimbursement (10/2000 – 10/2002)
• Collaborated with clinical areas to foster billing best practices, establish fees, and enhance denial management
• Performed feasibility studies and analysis for cost effectiveness of service line expansion
• Developed strategic scorecard outlining clinical service line initiatives with outcome measures
• Participated in monthly team meetings with operational stakeholders and denial team members to discuss corrective measures for denial trends and account receivables performance
TECHNICAL SKILLS
Proficiency in Excel (pivot tables, v-lookups) Microsoft Access(SQL), PowerPoint, Outlook, Transition System II (T2), IDX, Siemens, Meditech, COGNOS (end user), CODA, General Ledger, Hyperion Essbase, BPS, SAP R/3 and SAP BW
EDUCATION
Meredith College - Masters in Business Administration, Raleigh, NC
North Carolina Central University - Bachelors in Business Administration, Major in Finance, Durham, NC
Duke University Continuing Studies - Financial Planning, Performance and Control Certificate of Completion, 2012
Durham Technical Community College - Fundamentals of Project Management Certificate of Completion, 2010
NC State University - “Effective Problem Solving and Root Cause Analysis” 2012 & 2010
Duke University - Research Costing Compliance Certificate of Completion, 2008
Association of American Medical Colleges’ Manager’s Training, Houston, TX, 2008