Customer Service Technician
Resume:
**** * **** **, ************, PA *****
Cell: 267-***-****; *********@*****.***
Erica DiTullio, CPT
Objective: To secure a certified pharmacy technician position within a facility where my skills, and work ethics can be utilized in a productive and professional manner.
Certified Pharmacy Technician
•PTCB-Certified pharmacy technician with a high level of motivation to launch career in this field.
•Training had included 180 hours of practice in clinical externship served at Health Center #2, 1720 s Broad St, Philadelphia, PA 19145
•Learned from respected PharmD instructors, gaining a foundation in pharmacy best practices, medication pharmacology, pharmaceutical calculations and prescription processing.
Professional Experience
•CVS Pharmacy – Temp Position October 2012 – February 2013
421 South 2nd St
Philadelphia, PA, 19145
Pharmacy Technician:
Responsibilities include completing all daily reports for pharmacy inventory and supplies. Inputting prescriptions, as well as filling them. Ringing up customers for their medications, over the counter meds, and all other store merchandise purchased. Other responsibilities include solving insurance issues for customers and providing assistance to the pharmacist with whatever job they need completed.
•Health Center #2 March, 2012 – June, 2012
1720 South Broad St
Philadelphia, PA, 19145
Pharmacy Technician Externship
Completed 180 hours of practice in retail pharmacy; responsibilities included filling prescriptions, medication compounding, excellent customer service, performing all retail pharmacy procedures, and following all pharmaceutical policies and safety guidelines.
•United Savings Bank
1500 Packer Ave
Philadelphia, PA, 19145
Bank Teller July, 2009 – October, 2012
Responsibilities include performing all bank transactions, following all bank policies and procedures, accuracy, and excellent customer service skills.
Education & Credentials
SS. Neumann Goretti High School 2001 – 2005
High School Diploma
Lincoln Technical Institute, Philadelphia, PA
Pharmacy Technician Diploma, 6/2012
•Earned “A” grade after completing 180-hour clinical extern course.
•Completed curriculum delivered in classroom, online and lab settings overcoming topics including:
-Medical & Pharmaceutical Terminology - Pharmacy Practice Ethics
-Pharmacology of Medications - Prescription Filling
-Retail Pharmacy Procedures - Medication Compounding
-Medicare & Medicaid Reimbursements - Basic Anatomy
-Pharmaceutical Calculations - Patient Care & Interaction
-FDA Drug Safety Guidelines - Medication Inventory
Certifications:
•Certified Pharmacy Technician # 041********
Awards:
•Achievement award for Blood Pressure Training
References Furnished Upon Request
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