Administrative Coordinator

Charles Eric Dragoo

**** **** ****** • Los Angeles, CA 90065 • 323-***-**** • *******.******@*****.***

SKILLS

• 5 years experience e-store product and shipping/receiving management.

• Excellent written and oral communication and organizational abilities.

• Proficiency with Windows, Mac OS, Word, Excel, PowerPoint, FedEx, USPS, and UPS software.

• A+ certified with entry-level technical support; Knowledge of networking and TCP/IP.

PROFESSIONAL EXPERIENCE

Administrative Coordinator/Retail Operations, deviantART.com Hollywood, CA

May 2007 – October 2012

• Research material suppliers, negotiate pricing, and maintain relationships with preferred vendors.

• Manage in-house product order fulfillment team in shipping/receiving department. Assist fulfillment team with creation of waybills, shipping labels and declarations. Resolve international customs issues via FedEx and USPS as needed.

• Create and deliver presentations on department projects and performance projections.

• Arrange delivery and assembly of merchandise using 1st, 2nd, and 3rd party vendors. Upload new merchandise to e-store, and maintain existing merchandise arrangement and display.

• Conduct monthly inventory of 100+ SKUs, manage sell-through reports and replenishment needs.

Contract Writer – Photography, Demand Media/eHow.com Los Angeles, CA

February 2007 – May 2007

• Compose 10 step-by-step how-to articles per week as the resident photography expert.

• Articles accurately researched following website guidelines.

Department Manager, CVS Pharmacy Hollywood, CA

March 2006 – February 2007

• Full departmental administration including: order and stock merchandise, and inventory control.

• Maintain effective relationship with vendors for department and provide direction to vendor representatives regarding product display and promotions.

• Assist receiving manager with back room shipping and receiving functions

Administrative Assistant, Gemini Dental Lab Houston, TX

April 2004 – January 2006

• Greeted patients and guided them appropriately.

• Typed, copied forms and distributed mail.

• Entered patient data into online system.

• Filed charts and patient records.

• Assisted with billing and insurance verification.

• Maintained office supply inventory and replenishment.

Education

Pasadena City College, Business Administration A.S.-T

Winter 2013 – Present

Houston Community College, A+ Certified

November 2002

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