LELANI RADFORD-YAHAYA

**** ** **** **

Midwest City, OK 73130

405-***-**** Home

405-***-**** Cell

Skills Data Entry,10-Key-By -Touch, EXCEL, Word Processing, Out Sourcing, Digital Glycol Percent (Brix),Coolant PH, Particle Count, Phlebotomy, X-ray, Urinalysis, Bio-Rad, Injections, Viscosity, Visible Debris, Cash Handling

Work History

April 2013 - July 2013 Office Team/Farmers Call Center Agent

Assisting customers with setting up shop appointments and car rentals

Aug 12, 2012 - Dec 2012 Kelly Services/Apple at Home Advisor Tech Support

Technical support for Apple iOS devises(iPhone, iPad, iPod)

Jul 20, 2011 Feb 2012 Toys R Us - Longview GSA

Assisting customers with registries, returns, lay-always, shipping orders and general shopping services, assisting management with money handling and handling escalations for cashiers

Aug 2009 2010 Marshall & Swift Boeckh Tyler Customer Service Rep

Assisting USAA homeowners with completing policy reviews for their homeowners insurance policies over the phone.

Apr 2008 July 2009 First State Bank - Overton, Texas Teller

Assisting customers with daily banking transactions

Oct 2005 - Apr 2008 Wal-Mart Kilgore Cashier

May 2003 - Apr 2005 Polaris Laboratories Houston Sample Processor/ Lab Tech

Data entry, filing, answering the phone, various customer service issues, sorting and processing samples as they come in the building via various couriers. Running various tests in the lab.

Jan 2001 - Apr 2003 Hertz Reservation Center OKC International Reservationist

Customer service and data entry

Education

Aug 01, 1998 - Apr 01, 1999 National Institute of Technology (Now Everest College)

Medical Assisting

Status: Completed

Aug 1996 - Jan 1998 Abilene Christian University - Abilene, Texas

Education Level: 1 year college, technical or vocational school

Major: Biology

Graduated: No

Aug 1993 - Jun 1996 James Madison High School - Houston, Texas

Education Level: High School Diploma

Graduated: Yes

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