Anita C. Covington

Fresno, Texas *****

ab1vkt@r.postjobfree.com

281-***-**** - Phone

SUMMARY

Project Manager

Project Manager experienced managing multiple high-risk, and strategic projects that span organizational

boundaries with management of systems and people. Skilled in managing complex projects, teams, schedules,

risks and budgets. Experienced working with metrics and global cross-functional teams. Solid leadership

capabilities, high priority communications, problem solving, sense of urgency, and relationship building skills.

Experienced working in computer validation, GMP, data center consolidations, deskside end user services, help

desk management, and regulatory compliance: FDA, GxP, and SOX support. Assist with a $1 billion acquisition that

put the projects on a track to success by revising the strategy of integrating 14 sites globally into the Johnson &

Johnson centralized networking environment. Communicated to senior stakeholders enabling them to support

projects fully.

PROFESSIONAL EXPERIENCE

West Corporation

Projects - Direct Response Agent 06/2013 – Present

Sunshine Professional Services

VOLUNTEER Project Coordinator 04/2012 – 04/2013

AVON

Sales Representative/Recruiter 01/2011 – 04/2012

Principle Management Group of Houston, PMG - Associa

Winfield Lakes, HOA – Advisory Committee Chairperson 10/2010 – Present

VOLUNTEER – Assistant Community Manager/HOA Chairperson

Coordinate monthly projects. Supervise a staff of 4 committee members. Manage homeowner projects for 450

residents. Schedule monthly community meetings, manage content to PMG website for subdivision, plan quarterly

events such as, Yard of the Month, National Night Out, Community Clean-up 1 mile fitness walk, Pool Splash Day,

create and manage content for newsletter, and manage budget. Update clubhouse furniture. Plan community

Business Expo/Health Fair and vendor management. Clean clubhouse monthly. HOA dues account reconciliation

management

JOHNSON & JOHNSON, Global MD&D/Pharmaceuticals (J&J) 9/1992-9/2010

Project Manager 3/2008 - 9/2010

– 2010

Led global teams for ITIL process governance analyzed all sources of IT End User, Infrastructure Operations,

Services, Quality and Compliance, Incident Management, Change Management, Problem Management, Service

Request Management, and Access Management metrics for multiple projects.

Managed multiple projects analyzing metrics, trends, targets, improvements, for 100% systems on-time

performance. Developed process and procedures locally and globally. Prepared and presented monthly executive

presentations.

ALZA Corporation, Mountain View, CA (Acquired by J&J in 2001) 3/2001 – 3/2008

IT Project Manager, (Contractor – Modis) 7/2000 – 3/2001

Managed delivery for multiple complex global IT Pharmaceutical, Medical Device and Consumer projects.

Experienced with vendor relations. Coordinated all project phases: scope definition, proposals, budgeting, changes,

resources, and schedule timelines.

ANITA COVINGTON, PM Page

2

281-***-**** - Phone

ab1vkt@r.postjobfree.com

Managed J&J global company projects for ALZA, LifeScan, Centocor Align with, influence and support of customers

business processes, and provide project information to be used in account plans. Worked with PMO

methodologies. Managed and delivered projects 95% complete on-time, 100% on or below budget, 95% with IT

Partner satisfaction. Software licensing, contract and purchasing agreement management.

Ensured 100% compliance controls of infrastructure components of new projects in plans and ensured execution of

compliance by resources for Data Centers Consolidation (DCC) initiatives.

LifeScan, Milpitas, CA. MD&D - (Acquired by Johnson & Johnson in 1992)

IT Help Desk Lead/Supervisor, 9/1992 – 7/2000

Managed 1st level to Provided 3rd level technical support for global IT infrastructure supporting 4,500+ employees

throughout the U.S and overseas. Diagnosed problems with hardware, software, and connectivity issues. LifeScan

Corporation was acquired by Johnson & Johnson in June 1993. Converted from Mac shop to PC.

Promoted to assume additional responsibilities as Technical Lead and Supervisor providing expert advice to the

help desk staff. Hired and trained staff on in-house applications and software technologies.

Managed, (hired, trained, terminated), Help Desk staff of 15, and assist with Deskside services personnel.

Was responsible for global software rollout communications to end user and IT personnel. Supervised procurement

of hardware/software, software contracts licensing agreements. Manage software distribution, rights, administration.

Experience with Service Level Agreements, budgets and forecasting.

KEY COMPETENCIES

• •

Project and Resource Management /Utilization

•

Delivery Process Improvement, Change Management

Methodology • IT & SOX Standards

• ITIL Training v.2 • Tracking Metrics, Monitoring, and Solutions

and v.3 Training

• Planning and

Implementations

• Risks Analysis Management

TECHNICAL SKILLS

• •

SharePoint 2010 Documentum

• •

Microsoft Office Clarity, Remedy, SRM

•

Professional MS SQL, .Net Development

2010 • MS-OS, x7

• MS Project 2010, Access

• Visio 2007

EDUCATION

Merritt Junior College Coursework Business Administration

Laney Junior College Coursework Business Administration

University of Phoenix Coursework Business Management

San Jose State University Project Management Certificate

Christian Bible Institute Certified Christian Counselor

35 College Credit Units

MEMBERSHIPS

• PMI, Houston, Texas Chapters

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