JOHN W PALMER JR

**** ********** **. **** 912-***-****

Savannah, GA 31415 ab1179@r.postjobfree.com

Summary of Qualifications

Excellent communication, presentation and human relations skills & in-depth ability to work effectively with

little or no supervision

Fast problem solver, ability to respect deadlines and to efficiently interrelate with other workers of the

department

Regularly made and exceeded sales quotas. Rapidly mastered new product data.

Consistently met and exceeded sales goals and product quotas. Type 35wpm

Employment History

U-Haul, Phoenix, Arizona April 23 2012~Present

Sales and reservations

•Top sales and exceeds quota every week.

Direct TV, Atlanta, Georgia May 11 2011 ~ Feb. 12 2012

DIRECT SALES Representative - Telecommunications

• Consistently exceeded sales quota.

• Acquired new and upgrade current subscribers by conducting door-to-door canvas, appointment or referral solicitation

in assigned territory.

• Review assigned territory to insure dwelling units are contacted on a prescribed, periodic basis

•Prepare and execute subscriber sales applications and arrange for installation date

•Upgrade and improve sales presentation and knowledge of products, services and rates •Maintain

required record keeping and reporting of all sales and service activities

•Contact subscribers and follow-up on installations.

Sutherland Global Services, Rochester, New York Jan. 10 2012 ~ Dec. 11 2012

Customer Service work at home agent- Inbound

•Professionally respond to incoming customers calls by phone, to answer statement questions, technical support, and

resolve order disputes for a National Tax Software chain.

•Process requests, verify and validate all information provided by the member prior to submission and accurately

document all calls in the application for an Online Flower company.

•Provide customers with quality service by following the defined processes and procedures

ALLSTATE INSURANCE, Savannah, Georgia Feb. 07 2010 ~ Oct. 10 2010

SALES CUSTOMER SERVICE/ BUSINESS DEVELOPER

•Improve agency sales by prospecting for leads and writing new business

•Cross selling to current customers

•Researching and resolving customer inquiries

•Ensuring that customers renew their insurance with Allstate

Pitney Bowes, Savannah, GA Jan. 1999 ~ Jan. 02 2001

TAM/Retention/Inside/Outside Sales Representative

Sold large postage meters

• Upgraded current customer accounts & renewed postage meter leases

• Received Employer of the month & the Sales Representative

Converted 30% of calls to sales

• Received inbound calls from advertisers

Outside Sales Representative

Responsible for outbound sales cold calling

•Received Gold Star Employee of the month

Eagle Alarm, Savannah, GA Aug. 98 ~ Dec. 99

Outbound Sales Representative

Sold residential security systems door to door

Aug. 97 ~ Dec. 98

Savannah Dodge; Savannah, GA

New Car Salesman

Responsible for the sales of new vehicles to customers

Education

Bachelor of Arts, Bachelor of Arts in Psychology Dec., 06

Armstrong Atlantic State University, Savannah, Georgia, GPA: 3.00, Major GPA: 3.2

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