Professional Assistant - Telecommuter

Traci Means Home: 214-***-****

PO Box ****** Email: ******@*****.***

Dallas, TX 75372

SUMMARY OF QUALIFICATIONS:

~ Several successful years of experience as an Executive Administrative Assistant in a Corporate, Human Resources,

Education and Medical Environment

~ Highly organized, detail oriented

~ Effective working both independently and as a team member

~ Able to work productively with little to no supervision

~ Compliance with schedules, quality, thoroughness and accuracy

~ Excellent organizational, communication, customer service and interpersonal skills

~ Proficient computer skills with word processing, spreadsheets, databases and presentation graphics

EDUCATION:

Associates Degree - General Education from Navarro College, Corsicana, TX - 1991

EMPLOYMENT HISTORY:

5/07 – Present Independent Contractor Working Solutions

~ Provide incoming call support and customer service

~ Guide customer through trouble shooting tasks to resolution of issues

~ Answer billing and programming questions as requested

10/05 – Present: Various Contract Positions

Executive Assistant Butler International – Associated Air Center

Project Assistant Delta Dallas – SHW Group, Inc.

Project Assistant Adea Solutions – Nextel

Executive Assistant Act 1 Personnel – Verizon

~ Work independently daily remotely

~ Process Purchase Orders from Customers into Contracts in Clairfy

~ Request Orders for billing for each Customer in SAP

~ Review and approve time each week in PSI

~ Maintain contact information and current customer status

~ Coordinate and compile data

~ Act as liaison to contract agencies for Resident Engineers that have been employed thru them to maintain and update contracts.

~ Responsible for providing business and operational support including diverse administrative duties for Senior Management to include but not limited to coordination of calendars, travel arrangements and expense reports.

~ Enter and monitor job orders posted in system

~ Create purchase orders and entered them into system for tracking and distribution.

~ Communicate with employees at all levels of the organization to gather or convey information.

~ Process department invoices and expense reports

~ Prepare/Create weekly correspondence, memoranda, reports, agendas, graphs or presentations etc.

~ Coordinate scheduling and sets up conference calls/staff meetings, reminder notices, minutes, etc.

07/05 – 10/05: Sales Administrative Assistant, Wyndham Express, National Sales Office

Wyndham International, Inc., Irving, TX

~ Initiate correspondence with Lead Coordinators nationally and internationally at hotels regarding leads for clients

~ Enter lead data and Lead Coordinator responses or proposals into SFA system (company specific computer program) in a timely manner

~ Act as liaison as needed to client or hotels to assure responses and decisions lead to conclusion on each lead

~ Perform all administrative support duties to four National Sales Managers and a Director of Sales to include but not limited to typing and preparing correspondence and other documents, faxing, copying, making travel arrangements and managing calendars

~ Create files on all client correspondence and follow up to allow Sales Managers document record of established

accounts

10/00 - 7/05 Sr. Administrative Assistant, Pharmacology Dept.

UT Southwestern Medical Center, Dallas, TX

~ Scheduled and coordinated the Medical Pharmacology education program edited, formatted, proofed, and compiled syllabus chapters from authors in order to create annual syllabus for Medical Pharmacology course

~ Maintained database of exam questions for Medical Pharmacology course

~ Coordinated recruiting and information events, meetings and visits and Professor colleague visits

~ Worked with Grants Management and Professors in coordination, expediting and preparation of grant applications according to specific state, federal and university guidelines and policies

~ Paid all expenses acquired by labs, and maintained the bookkeeping for all grant account sub ledgers

~ Submitted and tracked orders for each lab for items needed to complete on going experiments, ensuring that they

remain within the federal grant guidelines

~ Prepared and processed all paperwork, online forms and applications for travel, training class registration, employee position requisitions, vacation and sick leave tracking, expense reports, etc. as per the university and state guidelines

~ Coordinated interview schedules for Lab Managers

~ Reviewed resumes and applications to coordinate candidate matching for open positions

~ Preformed phone interviews for pre screening purposes

~ Performed all administrative support duties to include but not limited to typing and preparing correspondence and other documents, faxing, copying, making travel arrangements and managing calendars.

10/97 - 10/00 Human Resource Generalist

Resource Staffing/ AmeriStaff, Dallas, TX

~ Organized and prepared client and employee staff meetings

~ Coordinated travel arrangements

~ Provided support for up to 10 Account Executives

~ Administered skills test and observed candidates' interviews

~ Coordinated interview schedules for recruiters

~ Performed telephone screens, background checks and employment verifications

~ Performed all administrative duties, as needed.

~ Liaison to contract employment agencies

~ Reviewed resumes and applications to coordinate candidate matching for open positions

~ Preformed phone interviews for pre screening purposes

~ Worked with Supervisors and Managers to set appointments for interviews and complied information to ensure the appropriate candidate was selected

~ Schedules and maintains calendar of appointments, meetings, and travel itineraries

SKILLS

MS Office (Word, Excel, Powerpoint, Access) Type (65 wpm) SFA Corel Office Suite OAS

MS Outlook Org Plus Worldmerge

MS Exchange Peoplesoft SAP

Printshop Delux PBX Switchboard (Rolm, Horizon, Meridan) Windows 95, 98, 2000 (NT/XP) LXR Pegas Business Objects

Purchasing Online Windows for Mac Calendar Creater

Clarify Filemaker Pro 10-key (touch)

PSI Med-Net

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