Customer Service High School
Resume:
Delilah Alejandra Castro
**Amherst St. Roslindale, MA 02131
*********@******.****.***
OBJECTIVE
To obtain a responsible Research Assistant position providing, excellent laboratory experience, in which I can
use my interpersonal and communication skills, and work with others
EMPLOYMENT_____________________________________________________________________________
2008-2011 Attended the University of Texas –El Paso
2008 NBS, El Paso, Texas
Receptionist-
I provided customer service to all sort of different clientele to local businesses; answer multiple lines, performed data
entries on various paper flows through word processing, database and some spreadsheets.
2006-2008 Home schooled
As a homeschooler I had to Demonstrates communication and interpersonal skills as they relate to interaction with
my children, other teachers, administrators, and other school personnel Is available to students and parents for
conferences according to system policies, Works cooperatively with school administrators, special support personnel,
colleagues, Complies with rules, regulations, and policies of governing agencies and supervisory personnel, Complies
with state administrative regulations and Board of Education policies, Conducts assigned classes at the times
scheduled, Provides adequate information, plans, and materials for my children, Maintains accurate, complete, and
appropriate records and files reports promptly, Implements designated curriculum, Maintains lesson plans as required
by school policy, Assigns reasonable tasks and homework to my children, Acts in a professional manner and assumes
responsibility for the total school program, its safety and good order , Assumes a role in meeting the school’s student
achievement goals, including academic gains of students assigned to the teacher. (Other duties and responsibilities
prescribed by local school or system such as, but not limited to: lunchroom, homeroom, hall, playground and other
advisory duties
2002-2006 Western Cab Company
Receptionist-
Front office clerk experience in which, I provided customer service, answered multiline phones which required
excellent verbal and written communication, efficient, good organization skills, filling and performed light data entry
EDUCATION
Cheyenne College of Southern Nevada, North Las Vegas, NV
Associates Art Degree
1998-2002
GPA: 2.9
The University of Texas at El Paso (UTEP), El Paso, TX
Bachelor of Science in Environmental Sciences in Biology
2008- 2011
GPA: 3.28
Relevant Courses
Topics in study of life I Genetics
General Biology Ecology
Organismal Biology Special Problems (Research)
Interdisciplinary Tech/Soc Elementary Statistic Methods
Environmental Sci. Ecosystem Ecology Invertebrate Zoology
Environmental Acts & Laws Climate Studies
Calculus I Lab for Environment Pract I, II, III
Chemistry I, II Plant Taxonomy
Environmental Practice Sociology
RESEARCH EXPERIENCE
UTEP Biology Department
01/2010-Present
Animal Research (PCR), DNA Extraction -Data Analysis
Investigating, polymerase chain reaction (PCR) to examine a very small piece of DNA,
to be able to classify the species.
Materials/Equipment Needed: Microwave, Micropipettes, and Micropipettes tips.
09/2009-12/2009
Animal Research (Neuronal-RNA Extraction)
Knowledge and experience in proper methods of laboratory animal handling and restraint, injection and sample collection techniques, anesthesia and analgesia, peri-operative
care and euthanasia techniques breathing, and maintained rodent breeding colonies.
Researched total RNA isolation using RNAqueous (ambion) and gel electrophoresis
Homogenized samples with polytron miniprobe.
Quantified RNA using the Nano-Drop to read the absorbance,
Equipment Used: Electrophoresis, Homogonizer, Centrifuge, pipette, ectrophotometer.
Presented a poster in the Herpetology and Hermetology Conference in Providence Rhode Island
Widespread Cryptic Diversity in the African Frog Genus Amietia (Anura:Pyxicephalidae) in Eastern
Democratic Republic of the Congo. Samples collected by, Dr. Eli Greenbaum in the Congo
SKILLS & CERTIFICATIONS
Computer
Proficiency in Microsoft Word, Excel, Power Point, and Internet Explorer search engines and
HTML.
Language
Fluent in Spanish, speak and understand some Italian, Arabic
Certifications and Training
Occupational Safety and Health Administration (OSHA) certified.
The National Institutes of Health (NIH) certified in “Protecting Human Research Participants”.
VOLUNTEER EXPERIENCE
• Shining star award 2008-2009
• Vista Del Sol Volunteer 200+ Hours
• Americas High School 100+ Hours
• Shine Project- Help elderly Illegal aliens that have resided in the states over 25-50 years to obtain there US citizenship.
References available upon request
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