Sales Executive

MELISSA MCCLELLAN

 *** Essex Park Circle Franklin, Tennessee 37069  615-***-****  ****************@***.***

SALES EXECUTIVE

PROFILE

Highly motivated and performance driven professional, with 16 years experience in

sales and management. Top salesperson who exceeds objectives. Strong team leader with proven ability to recruit, train, and motivate employees. Team player who works well with others.

SUMMARY OF QUALIFICATIONS

 Top salesperson in Middle Tennessee for United Healthcare from April 2009 to present (#1 out of 60)

 Managed all operations of a 4 Diamond Inn including: Catering Sales, Room Sales, Marketing, Special Events, and Staff Management.

 Proven track record of increasing revenues for all employers.

 Excellent interpersonal skills across all levels, genuine team player who works well with others, and does not generate internal drama.

 Detail oriented with strong follow through skills.

RELEVANT EXPERIENCE

United Healthcare, Health Insurance Broker – 2008 to Present

 Top salesperson for United Healthcare in Middle Tennessee from April 2009 to Present

(#1 out of 60)

 Cold-called from lead lists, scheduled appointments, made face to face calls to individuals and wrote plans.

 Achieved 79% close rate on face to face appointments.

 Sales manager for Middle Tennessee selling various Medicare plans to individuals.

 Currently contracted with United Healthcare, Windsor, and Healthspring.

Rapport Restaurant, Jackson, Mississippi, Owner/ Manager – 2007 to 2008

 Oversaw business operations of a small fine dining restaurant specializing in French and Italian cuisine.

 Created and implemented the overall business plan.

 Managed all design aspects of the restaurant including space deign, menu, and overall look of the restaurant.

 Formulated marketing plans that included print and media advertising as well as charity fund raisers.

 Recruited, trained, and managed staff to deliver first-rate customer service.

 Managed company finances including accounts receivable, accounts payable, and payroll.

MELISSA MCCLELLAN

 493 Essex Park Circle Franklin, Tennessee 37069  615-***-****  ****************@***.***

Fairview Inn, Jackson Mississippi, Business Manager – 1993 to 2005

 Served as Sales Coordinator for all meetings and events. Worked with customers to plan and execute events ranging from twenty person meetings to lavish receptions for over 1000 people. Many wedding receptions were featured in local magazines.

 Over 12 years, averaged a 10% yearly increase in revenues from operations.

 Managed the advertising efforts for the organization. Utilized international and national awards to promote the Inn.

 Developed a pricing structure for banquet sales to provide an exceptional customer experience while maintaining profitability for the Inn.

 Acquired several long term accounts. These accounts utilized room and banquet services on an ongoing basis at pre-negotiated rates.

 Oversaw the entire event process from initial client contact to completion of the event.

 Administered all purchasing, receiving, and inventory tracking.

 Consistently achieved high customer satisfaction in the front desk and reservation area.

 Analyzed needs of clients and implemented policies to better serve customers.

 Recruited, trained and supervised all employees, including catering staff and part-time event staff.

Awards

 Four Diamond AAA Award: 1994 - Present

 Conde Nast Johansens Most Outstanding Inn North America and the Caribbean 2003

 Southern Living 2001

 Selected as a Top Ten Romantic Inn of 2000 by American Historic Inns

 Travel & Leisure 1998

 Cover story and “Inn of the Month” in Country Inns Magazine, October of 1994

 Country Inns “Top Inns for 1994”

OTHER EXPERIENCE

 Counseling Internship, Summit Counseling, Location: 2006-2007

 Director of Newcomer Ministries, St. James’ Episcopal Church, Jackson, MS: 2005-2006

EDUCATION

Master of Science, Counseling Psychology, Magna Cum Laude, Mississippi College 2007

Bachelor of Science in Business Administration, Major in Marketing Georgia State University 1991

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