Mortgage Professional/ Manager
Resume:
San Diego, Ca *****
****************@*****.***
Melissa Brummer
Objective
To continue to grow professionally in order to contribute to the company objectives and goals.
Experience
2010 - present Union Bank San Diego, Ca
Closing Processor
§ Performs audit procedures, including identifying and defining issues, developing criteria, reviewing and analyzing evidence, and documenting client processes and procedures.
§ Reviews documents, compose summary memos, and prepares working papers.
§ Identifies, develops, and documents audit issues and recommendations using independent judgment concerning areas being reviewed.
2010 US Bank Alpine, Ca
Personal Banker
§ Profiling customers for opportunities to cross-sell and up-sell products
§ Analyzing customer-banking relationships relative to financial and making product and service recommendations
§ Generating business through marketing and community presence
2009-2010 AIS Default Services Lake Havasu, AZ
Loan Processor
§ Mediate between borrowers and lenders regarding mortgage loans
§ Evaluate files efficiently, ensuring accuracy, and requesting additional
§ document's from clients as necessary
§ Critically and creatively analyzing client data to maximize approval
rates for submitted files
2006-2009 Bank of America Home Loans Lake Havasu, AZ
Home Services Specialist II/ Internal Consultant
§ Consulting potential borrowers regarding appropriate loan programs
§ Generating business through marketing and community presence
§ Responsible for processing of loans, clearing and verifying conditions of
approval
2005-2006 American Mortgage Specialist Lake Havasu, AZ
Mortgage Consultant
§ Consulting potential borrowers regarding appropriate loan programs
§ Preparing and participating in Real Estate Professional functions
§ Entering loan applications into system, setting up and forwarding for
further processing
2004-2005 Downey Savings Lake Havasu, AZ
Customer Service Representative IV
§ Profiling customers for opportunities to cross-sell and up-sell products
§ Analyzing customer-banking relationships relative to financial needs and
making product and service recommendations
§ Generating business through marketing and community presence
2002-2004 Wells Fargo Lake Havasu, AZ and Redlands, CA
Personal Banker
§ Profiling customers for opportunities to cross-sell and up-sell products
§ Analyzing customer-banking relationships relative to financial needs and
making product and service recommendations
§ Generating business through marketing and community presence
Education
1990-1991 Riverside Community College Riverside, CA
2009-Present Mohave Community College Lake Havasu, AZ
Interests
Volunteer for Haven (CAP) and C.E.R.T Team, Lake Havasu City
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