LOIS WALLS
*** *** ******, **********, ******** *9952 ? 302-***-**** ? ****.*****@*****.***
EDUCATION
Medical Admissions Reception Clerk Program
Delaware Technical & Community College
Dover, Delaware October 2007 – February 2008
13-week training program that includes classroom instruction in the following areas:
• Medical Office and Admissions Procedures
• Customer Relations
• Introduction to Billing and Coding
• Ethics and Confidentiality
• Computer Applications (Microsoft Word, Excel, and PowerPoint)
• Professional Communications and Workplace Expectations
• Alpha/numeric Keyboarding
Expected Certification Date: February 2008
Lake Forest High School, Felton, Delaware
High School Diploma Awarded
EXPERIENCE
Overnight Stocker
Wal-Mart, Camden, Delaware November 2003 – February 2004
• Unloaded groceries from pallets & packages
• Stocked shelves with products
• Faced & fronted shelves
Assistant Manager
Dollar General, Harrington, Delaware August 2003 – November 2003
• Made bank deposits
• Stocked shelves
• Operated cash register
• Maintained inventory control
• Assisted customers & employees
• Answered telephones
Supervisor
Burris Logistics, Harrington, Delaware August 2002-July 2003
• Supervised 6 employees
• Made sure correct products pulled for orders
• Filed invoices & paperwork
• Entered work in computer
• Processed timecards for employees
• Processed daily pick labels
• Answered telephones
Laborer
A P Linen Service, Milford, Delaware May 2001 – July 2002
• Laundered linens for hospitals & nursing homes
Manager
Shore Stop, Greenwood, Delaware September 1992 – February 2001
• Hired & trained all employees
• Made daily bank deposits
• Ordered & maintained all inventory
• Controlled inventory
• Merchandising
• Maintained order & cleanliness of store & property
• Programmed & operated computerized registers
• Entered daily paperwork into computer
• Maintained security cameras
• Answered telephones
• Assisted customers, employees, & vendors
RELATED SKILLS
Typing __40____ w.p.m., 10-key ____45____ k.p.h., Proficient in Microsoft Word, Excel, PowerPoint and Internet.
REFERENCES SUPPLIED UPON REQUEST