my resume

SHALETTICA GRIFFIN

*** ********* ***

Atlanta, GA 30354

Home: 404-***-****

******************@*****.***

Objective

Seeking an interesting position with a growing company.

Marshall&Swift/Boeckh, Atlanta, GA January 2005 - May 2008

Customer Service Rep.

.Answered incoming calls concerning insurance rates.

.Handled heavy volume calls

.Call center environment

.Input current customer information

.Gave insurance quotes to customers

.Answered inquires

Raw Plumbing, Douglasville, GA March 2003 - January 2005

Bookeeper/receptionist

.Handled all company's daily paper work.

.Did weekly deposits

.Assisted in payroll for all employees

.Ordered supplies

.Made appointments and follow-ups.

.Called potential clients

.Issued payments for company.

.Handled all mail and packages.

I.T.S. Security, Atlanta, GA October 2001 - December 2002

Receptionist

.Signed employees in/out

.Answered Switchboard

.Issued visitors passes when needed.

.Directed callers to destinations

.Typed memos, correspondence, reports, and other documents.

.Made appointments and answered inquires.

.Handled all checkpoints lost/found.

.Handled and disrupted mail and packages.

.Performed a variety of clerical duties pertinent to establishments.

Education

Southside High School, Atlanta, Ga

HIGH SCHOOL DIPLOMA

Skills

Microsoft Office Suites

Great communicator and organizer

Working in all types of fast paced environments.

Operating switchboard

Five plus years of customer service

Superior customer service skills

Ability to multi-task

Contact this candidate