Mary Cruz
**** ******* *** *** #* Long Beach CA, 90804
Email: *******@*******.***
Objective
To contribute exceptional sales ability, account management, and communications skills to a challenging Sales Representative position.
Professional Profile
• Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.
• Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.
• Systematic knowledge in the services related to computer sales, account attainment, and dependable development of product and industry facts, and the improvement in sales techniques.
• Skilled in improving customer retention levels withing highly competitive markets.
Education
California State University, Bakersfield, California, June 2002
Bachelor of Science: Physical Education and Kinesiology minor in Sports Management
Associates of Arts: Liberal Studies and Sports Medicine
College of the Sequoias, Visalia California, June1997
Professional Background
Insurance Agent 2009-2011
Auto Club of Southern California
• Provides financial based solutions for insurance coverage and protection for Members/customers and insured’s
• Professional advocate for our members/customers and insured’s for all insurance and financial related products
• Initiated lead's and prospect generation from established lead management business rules to effectively manage and leverage sales opportunities
• Ensured that insurance applications are submitted in accordance with agency policies and procedures with efficiency, quality and accuracy; with supporting documents / forms
• Maintained current carrier information to ensure compliance with carriers’ underwriting guidelines, and binding authority to reduce E & O exposures
• Agent and Leader develop annual performance plans to support Club initiatives
• Actively participate in the ongoing progress reviews by monitoring results and looking for continuous improvement opportunities
• Responsible for marketing and generating new property and casualty insurance sales as well as being a professional advocate for all insurance related needs.
Teacher 2005-2008
Coalinga High School
Physical Education and Sports Medicine
• Teaches skills in physical education, physical fitness and individual and team sports.
• Communicates with parents and school counselors on individual pupil's progress.
• Works cooperatively with other physical education teachers in planning a balanced physical education program, adapting schedules to accommodate weather conditions and to provide item for changing clothes, showers, instruction, exercise and sports activities.
• Identifies pupil needs and cooperates with other professional staff members in assessing and helping students solve health, attitude and learning problems
• Evaluates and Assesses each pupil's growth in physical fitness and physical skills and knowledge.
Copeland Sports Sales Manager 2003-2004
• Manage and monitor staff of 20 .
• Performed various administrative duties: policies and procedures, coaching and correctives
• Oversee and write all performance evaluations, salary reviews and expense accounts.
• Responsibile for individual training and development, and knowledge of products
• Organized time, space and resources to balance heavy workloads and stringent deadlines
• Resolve difficult customer issues
• Work with management staff to maintain clear and consistent communication to store staff
• Consistently meet and exceed sales quota.
• Top Sales Store Southern Region
Cicuit City Sales Associate 1995-2001
• Consistently meet and exceed department sales quotas.
• Market and sell computer hardware and other peripherals to commercial clients .
• Acquire new accounts; retain and ensure the proper functioning of existing accounts, process project orders and after sale service to clients.
• Develop solutions for client's computer requirements and after-sales maintenance.
• Circuit City Excellence Award in 2000
• Top Sales Associate 2000-2001
Computer Skills / Other Skills
• Knowing Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook Express.
• Knowing Operating Systems: Windows2000, Windows ME, Windows XP, Windows Vista
• Fluent in Spanish: Speaking, Reading and Writing
Volunteer and Activities
Member of College of the Sequoias Women’s Softball State Championship Team, 1994
Varsity Volleyball Coach, Coalinga high school 2005-2008
Varsity Softball Coach, Coalinga high school 2006-2008
Junior Varsity Coach, Coalinga high school 2005
References
Sarah Cooley- English Teacher Coalinga High School 559-***-****
Richard Greene-Insurance Business Mangaer, Auto Club of Southern California
Robert Silva-Insurance Buisness Manager, Auto Club of Southern California