**** ****** *****, *** *****, Kentucky 42262
Cell: 270-***-****: email@example.com
Recent graduate with a Bachelor’s in Business Administration with concentration in Marketing and a minor in Finance; who is an efficient, reliable and multi-faceted administrative professional with 7+ years of supporting executives, financial advisors and managers to improve internal operations for several businesses. Diversified skill sets covering administrative support, client relations / customer service, and account management. Possess excellent inter-personal skills. Committed and motivated to provide exceptional support and customer service for a broad-range of staff and clients.
Athletic Director of Amateur Athletic Union (AAU) Basketball Team
January 2009 to Current
Fort Campbell Snipers Non-Profit Basketball Team – Fort Campbell, Kentucky
Successfully initiated and implemented non-profit travelling basketball organization, which resulted in growth from one team to four teams in three years. Provided coaching, mentoring, and consultation to youth in community. Accountable for all staff processing, budgeting and coordination of yearly schedule of tournaments, fundraisers and team building events. Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives.
June 2007 to September 2008
First Command Financial Planning – Clarksville, Tennessee
Established and coordinated office for new financial advisor. Scheduled and confirmed appointments for financial advisor. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Successfully established effective systems for record retention by creating database for daily correspondence and sales tracking. Improved communication efficiency as primary liaison between financial advisor, clients and vendors. Assisted new financial adviser in 100K+ in sales commission in first year.
Office Manager / Administrative Assistant
October 2003 to May 2000
First Command Financial Planning – Naples, Italy
Managed team of six administrative professionals. Trained, coached and mentored staff to ensure smooth adoption of new program. Supported District Agent/Advisor through personal document management, calendar organization and collateral preparation for meetings. Calculated, prepared, and issued bills, invoices and account statements according to established procedures. Matched purchase orders with invoices and recorded the necessary information. Communicated with customers, employees and other individuals to answer questions and explain information. Reviewed files, records and other documents to obtain information and respond to requests. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands. Standardized department filing system so secretarial staff could easily locate information in any filing center.
Administrative Assistant I
January 2002 to March 2003
Abbott Laboratories for Manpower Temp Agency – Lake Forest, Illinois
Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies. Assisted in scheduling pallet shipment and delivery for Hospital Product Division, (HPD). Ensured accurate and on-time completion of all projects within deadline-intensive environment. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.
Columbia Southern University – Projected Graduation 2014
Orange Beach, Alabama, USA
Masters of Business Administration
MBA- Human Resources Management
• Emphasis on Masters of Business Administration
• Representative Coursework: Human Resource Management Methods, International Business and Advanced Marketing
Austin Peay State University – Graduated May 2012
Clarksville, Tennessee, USA
Bachelors of Business Administration
BBA-Marketing minor Finance
• Emphasis on Business Administration
• Representative Coursework: Marketing, Finance, Management,
• Mass Media Key Projects: International Marketing Analysis, Strategic Marketing Management Analysis
• GPA 3.0
• Dean's List 2011-2012
Austin Peay State University – Graduated August 2011
Clarksville, Tennessee, USA
Associates of Science Degree
• Microsoft Office • Employee training and development
• Attention to detail • Administrative support
• Meeting deadline • Energetic and organized
• Meets/exceeds goals • Excellent communication skills
• Critical thinking