Laura Mann
**** ********* **. **. *****, MO *****
**************@***.***
Objective To obtain a Data Entry/Processing position in a fast-paced environment.
Skills
• Excellent Organizational Skills
• Strong Customer Relations Skills
• Computer Proficiency
• Data Entry 11,000 kph
• Quick Learner • Telephone Answering, 10-Line System
• Word Processing and Typing 55 wpm
• 10-Key Calculator
• Filing
• Excellent Multi-Tasker
• Computer: Microsoft Office, Internet Explorer, Outlook, Access, Online payroll systems
Experience Office Manager
Incredible Pizza Company
Duties include: Data entry, payroll, processing paychecks, new hire processing and terminations, employee uniform tracking, organizing employee files, employee forms and reports, weekly sales reports for superiors, ordering supplies and assisting Customer Service Director with customer issues
2007 to Present
Cash Manager
Incredible Pizza Company
Duties include: Cash handling, cash pulls, making change, nightly reports and deposits, data entry, handling credit card disputes, POS reports, counting, entering and resetting drawers 2007 to present
Telemarkerter
Convergys
Duties include: Customer Care Dept for Singular, answering incoming calls on 10-Line system, customer service, data entry and sales 2006
Shift Manger, Delivery Driver
Pizza Hut
Shift Manager Duties include: Store management, dispatching the drivers, cash handling, order taking, morning prep, inventory, cleaning, making pizzas, nightly reports and deposits.
Delivery duties include: customer service, map and order verification,
making change, order taking, cleaning and dishes
2000-2005
Education
Meramec Community College-General courses 1995-1999
-Mehlville Senior High School-High School Diploma
1990-1994
References furnished on request.