Data Entry, Customer Service, Clerk Typist

Maria S. Cayetano

**** ****** ****** *** #** Bronx, N Y 10458

917-***-****

***********@*****.***

SUMMARY OF QUALIFICATIONS

Fourteen 14 of years experience in the field of Immigration. I’m a self-motivated individual who functions well independently and as team member accustomed to deal with diversity.

TECHNICAL SKILL

Proficient in the use of computers: Word for Windows, Mac Writer Software, Data Entry, General Office Procedures, Bi-lingual English/Spanish

EMPLOYMENT HISTORY

INTERNATIONAL PROFESSIONAL ASSOCIATION – New York, NY 7/95 -1/10

Customer Service Representative / Immigration Assistant

• Answered telephones and provided clients with updated information

• Prepared Immigration forms such as I-130, I-485, I-131, I-765, I-134,

• I-864, DS-230 and FOIAS and other Immigration Forms

• Knowledge of Temporary Protection Status procedures

• Prepared all related documents for final immigration interview

• Translated legal documents and procedural documentation for clients

OFFICE OF THE MAYOR OF NYC -CORRESPONDENCE SERVICE- New York, NY

Mayoral Office Assistant/Word Processor 12/88 – 6/94

• Storing information on events in files according to subject

• Entered records into Macintosh data file

• Merged each record with corresponding form letters

• Reviewed all outgoing correspondence for accuracy

• Obtained appropriate signature of mayor and deputy mayor

EDUCATION

AMERICAN WORKS OF NEW YORK, INC. NEW YORK, NY

Pre-Employment Training 9/94 - 3/95

NYC DEPARTMENT OF GENERAL SERVICE, NEW YORK, NY

Received Word Processing Certificate 6/88 - 12/88

O.I.C. BRONX, NY

GED Certificate

SCS BUSINESS & TECHNICAL INSTITUTE, NEW YORK, NY

Data Entry Certificate

OUTSIDE ACTIVITIES

Member of Nalacc (National Alien of Latin America Caribbean Communities)

Member of Hondurans Against Aids, Inc., and MUGAMA Organization

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