Manasvi Rajan Cell: 646-***-****
Performance Test lead E-mail: *******.*****@*****.***
Summary:
• 6+ years of Performance Testing experience with focus on encompassing requirement gathering, design/ development, maintenance and implementation of its methodologies and processes.
• Performance Testing of Web based applications, Web Services applications.
• Strong skills and extensive experience scripting & running performance tests with LoadRunner and analyzing and identifying bottlenecks.
• Actively involved in Performance Tuning of Frontend & backend.
• Requirement gathering – Interaction with business/clients to gather the business requirements
• Creating of Test Plan, Test Strategies, and Interaction with the high level tiers for the Review/Approval of the Performance Test Plan.
• Enhanced /optimized script using LoadRunner by doing adding correlation, debugging, user-defined functions and rendezvous points in the script.
• Monitored Application & System Resources and Server specific metrics conducting Stress, Volume and Load test using HP Loadrunner and recommended changes for optimum performance.
• Identified performance Bottlenecks like out of memory error, memory leaks and reduced full garbage collection
• Managed/Monitored the Whole Performance Testing Life Cycle to ensure all Performance bottlenecks are identified & notified to the client after the Testing and based on that provide inputs for Performance Tuning of the respective application.
• Extensive experience with Healthcare/ Financial/ Insurance applications and analysis of its business, technical, and functional requirements.
• Analyzed the performance test results to determine the Performance of application, determine the scalability of the application and also to identify the performance bottlenecks.
• Acceptance/Review meeting of the Performance Test Results after the completion of Performance Test cycle.
• Experience in the fields of Function Testing Manual, Performance testing using Load Runner.
• Raised defects & prepared the report for execution test results.
• Capturing the data using SQL queries.
• A dedicated Team Player and goal-oriented professional with Excellent Verbal and written Communication skills, Organizational and interpersonal Skills.
• Self Starter, Self Motivator, Quick Learner & Interested to work on various kind of technologies and adaptable to new, challenging, fast paced team environment.
Visa Status:
No Sponsorship required.
Professional Experience:
BCBSNC, Chapel Hill, NC June 2010- Present
Senior Performance Engineer
Blue Cross Blue Shield NC is one of the prominent Healthcare firms in the United States. Currently BCBSNC is implementing HIPAA X12 versions 5010 into all its business transactions, including Eligibility, Claim Status, referrals, Claims & Remittances.
Worked on the 270/271-Health Eligibility transaction, 837 – Health Care Claim Submission & 835 – Health Care Claim payment. 276/277 – Claim Status Inquiry, 278-13/278-11 – Claim Eligibility Inquiry
(Using SOAP UI for this assignment, as most of the applications are built on webservices)
Responsibilities:
• Prepare test plans and test strategies on the basis of requirements for each project.
• Created Scripts using Webservices and Web/HTTP protocols.
• Used web custom request to record webservice requests in HTTP protocol.
• Enhance Load Runner scripts by correlation, parameterization, adding loops and customized functions.
• Define performance testing strategy. Execute Load test and monitor end to end system for performance bottleneck.
• Established the baseline for x12-5010 versions of business transactions.
• Executed Soak Test for 3 days for 8 hour to identify the environment stability, potential issues & bottlenecks.
• Executed the SCALABILITY TEST with increasing the load by 25% of production volumes.
• Identified issues across different tiers of the application issues related to throttling, high Response time , high CPU utilization , high thread utilization - Analyzed those & with support from Admin team resolved
• Identified issues related to throughput.
• Performed Component testing of each backend call by calling the webservice, using SOAP UI.
• Real Time Performance testing using Web services and Batch Testing using the Java Protocol
• Identified the size of the file for response 271(Eligibility Inquiry transaction), during the SOAK TEST. This could be the serious issue if it could have went into the production
• Monitored the response in Edifices (Transaction Management), provides the status of the Eligibility request.
• Regularly monitored the ETL, if it slows than it can be issue during the test.
• Issues related to messages in Message MQ.
• Used Wiley Tool for monitoring the performance counter of various servers. Monitored Websphere App server resources i.e. active threads, Errors, timeouts.
• Created dashboard in Wiley console for the monitoring purpose.
• Used HP Performance center for executing various performance tests.
• Perform Analysis on Load test results and create defect for issues identified during load test.
• Used HP-Quality Center to track the defects.
• Wrote database queries to capture / gather the data for the testing the webservices
• Checked Server logs and identify the root cause of 400/500 errors received during test.
• Reviewed & analyzed the results & the data and published the final report after every test with all the issues identified with the potential causes of performance bottlenecks.
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Environment: Multi-tier Architecture, Load Runner-9.5, Performance Cente-9.5r, Apache, JCAPS, WAS (Web Sphere Application Server), Edifecs, Mainframe DB2.
Dewberry, NY May 2008 – June 2010
Performance Lead
Dewberry is a leading consulting firm, provides expertise services in the planning, design, and program management professions. Dewberry offers clients an integrated service approach with a commitment to value and performance. It’s multi-disciplinary staff includes engineers, architects, planners, surveyors, environmental scientists, and many specialized experts. The firm maintains more than 40 locations and provides services in program management, planning, engineering, architecture, surveying, geographic information services, and the environmental sciences.
Responsibilities:
• Prepared Performance Test Plan, and detailed Test strategies based on Performance requirements / goals.
• Creation of loadrunner scripts using multiple protocols such as Web/HTTP, Webservices.
• Used webservices protocol of LoadRunner for testing service test applications.
• Enhanced WSDL files given by the developers and imported to test the functionality of Application.
• Enhance the LoadRunner script with Rendezvous Points and manually correlate the scripts.
• Set up test in LoadRunner Controller and run various load tests.
• Performed the Stress test by doubling the baseline number of users.
• Responsible for creating a baseline and executing Performance and Endurance/ Durability testing for the project to compare two versions of the web based applications for critical business transactions.
• Analyze performance metrics after every load test.
• Expert in using Analysis tool i.e. merging, correlating graphs to pinpoint the source of errors. And to analyzing performance issues.
• Review data and report collected during the load test through analysis tool and identify potential causes of performance bottlenecks.
• Used Site-Scope and Perfmon for monitoring the performance counter of various servers.
• Scalability test for maximum Vuser loads, Database sizes and compatibility.
• Configured Loadrunner for executing performance tests against the system.
• Identified functionality and performance issues through Mercury Loadrunner, including: deadlock conditions, database connectivity problems, and system crashes under load.
• Monitored database server Sql-Server parameters.
• Created the functional test cases & executed the functional test cases to validate the functionality of the application.
• Identified memory leaks and reduced application memory usage by Window resource.
Environment: LoadRunner 9.5, IIS, SQl Server, ASP.NET, Windows, Webservices, DB2
Direct General Corporation, Nashville TN April 2007 – April 2008
QA Tester/Performance Tester
Direct General Corporation is one of the largest Life/Auto Insurance companies in the country. A Web-based e-commerce application was developed for access by potential customers to buy insurance. Customer inputs his/her personal information to obtain a rate quote. To report accidents through internet, policyholders use Loss Reporting. Customer enters some basic information, including policy number and contact information. The front-end was developed using .NET Technologies (VB.NET and ASP.NET), and Oracle 9.0 as backend for storing the data.
Responsibilities:
• Gathered the requirement which includes opening new accounts online, modifying application, retrieving application with the application ID and funding accounts.
• Involved in Requirements gathering in each phase of the product, which involves series of meetings with Development Engineers, Business Analysts to customize design and construct the application modules.
• Involved in testing of web based application.
• Performance testing of the application was done using LoadRunner for different builds. Its load analysis results were compared and analyzed.
• Created web http/html scripts in Loadrunner and enhanced by performing correlation and parameterization.
• Executed Load & Stress Test against the application to identify potential bottleneck.
• Use Loadrunner Controller for running the load test and monitor the app servers.
• Use Loadrunner Analysis tool for analyzing the load test result. Created detailed test status reports, performance capacity reports and graphical charts for upper management using Load Runner analysis component.
• Wrote many SQL/PLSQL scripts to verify data in the DB and verify consistency with application UI.
• Developed functional test cases for testing the functionality of the application, which covered both end to end test cases and test cases to test a specific functionality.
• Identified software problems, wrote easy-to-follow bug reports, logged them into bug tracking database, monitored their progress and verified their fix Using Quality Center
Client: JP Morgan Chase Bank, Columbus OH June 2006 – March 2007
Position: Sr. Performance Tester
JPMorgan Chase & Co. is a leading global financial services firm with assets of $1.5 trillion and operations in more than 50 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. Under its JPMorgan and Chase brands, the firm serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients.
Environment: Load Runner 8.1, Quality Center 8.0
Responsibilities:
• Involved in creating the Test plan, which includes entire testing resources, testing strategy, and testing of end-to-end scenarios.
• Performance testing using Mercury Loadrunner to avoid system downtimes, potential bugs to achieve standards set by business rules.
• Administration of LoadRunner for developing Scripts, Hosting Virtual Users, and Schedules.
• Developed C language functions into the script
• Monitored system resources applicable to the assessment of system performance.
• Perform various types of performance test such as load, scalability, and stress test.
• Configuring Vuser run time settings, load generator settings, Scripts.
• Created detailed test status reports, performance capacity reports, web trend analysis reports, and graphical charts for upper management using Load Runner analysis component.
• Participated in the testing of the software for the financial Content Management System to ensure the highest level of quality.
• Manually performed different kinds of testing like GUI, Functionality, Unit, Integration, Regression, Usability, Black box testing, White box testing, System, User Acceptance (UAT)
• Extensively tested web-based Applications for Contents using black-box approach.
Add monitoring the Application & system Resources
• Worked with various lines of Business (LOBs) like Commercial, Retail, Asset & Wealth Management and Treasury & Security to define and development business test cases and mentored Business End Users on testing activities.
• Designed and mentored in creating best-in-class performance testing approaches and plans for enterprise-wide projects in performance test lab.
• Assisted project members with infrastructure and application performance monitoring and analysis.
• Worked closely with the test management team to establish performance testing criteria.
• Provided quality, process and technical leadership within the Performance Management team.
• Provided insight into performance bottlenecks leveraging a variety of skills and tool sets on multiple platforms.
• Worked for system/application performance testing to ensure the performance of applications, web servers, application servers and database.
• Used HP Diagnostics to identify the bottlenecks in the .Net ,
• Monitoring tools like Sitescope & perfmon to monitor the system resources
• Raised defects in QC for the identified performance issues
• Excellent knowledge of performance engineering, Performance tuning using load balancing, Cache distribution, distributed computing, bottleneck remedy and memory leak fix.
• Well versed in using VUGen, Controller and the reporting/analysis engine for Performance Center.
• Created load test scripts using VUGen in following protocols: HTTP, SOAP, Terminal Emulators.
• Experienced using and implementing best practice programs with respect to load generation, bottleneck analysis, usage of modeling tools, and statistical analysis.
Client: Commerce Bank, PA Aug 05 – May 06
Position: Performance Engineer
Commerce Bank provides consumers and business clients with a wide range of products in Retail banking; Mortgage system, Corporate banking, including capital markets/investment banking, Investment services, including discount brokerage. The Online banking application which allows the customers of the bank to check balances make transfers and view recent transactions Also worked on the Online Bill payment module, The mortgage system verifies customer information and performed credit checks and works with the statistics to give an accurate payment like taxes, finance amount, payment schedule, principal, insurance and interest. Proper data acceptance, processing and retrieval for each transaction were done successfully.
Responsibilities:
• Prepared test plans that included testing strategies, trace ability matrix, test cases, test scripts and test data for Integration, Functional, User Acceptance and stress testing requirements of the application.
• Developed Vugen test scripts and customized with C language user defined functions using HTTP/HTML protocol for Performance testing
• Monitored the behavior of Database servers, Load Runner Controller, Load Generator using Site scope in distributed environment
• Performed actual Load, Stress, and Failover testing using Controller by creating Scenarios using virtual user’s quantity.
• Responsible for Automating scripts to check the Performance and response time under load conditions to identify the bottlenecks.
• Generated various graphs (Transaction summary, VUser) in LoadRunner Analysis and reported the results.
• Prepared Traceability matrix whether all the requirements are covered
• Developed manual Test cases in excel and uploaded them to the QC , Used QC to track and report application defects and coordinated with developers to fix and resolve the problems.
• Involved in performing Back-end testing, Web Testing and GUI Testing of the application.
• Techniques like Code optimization, load balancing, caching strategy, distributed computing, and self-tuning are used to improve performance of the application
• Data validations and Database integrity testing done by executing SQL, PL/SQL statements.
• Test the compatibility of the application using Web Browsers (Netscape, Aol and Internet Explorer) and on different platforms
• Participated in team meetings to check defects status and performance of the application.
Education
B.E. - REC Rourkela Orissa India
M.S. - Polytechnic University, NY USA