Customer Service Sales
Resume:
Nancy Delgado
*******@*****.***
Career Objective
To obtain a part-time position that will utilize my management, computer, office, administrative and customer service skills
Education
Northeastern Illinois University- Junior in business administration to present
Northwestern Business College- Business administration 1 yr completed
Harold Washington College- General Education 1yr completed
Wright College- General Education 1yr completed
Lane Technical High School- Graduated 06/2001
Skills
Word, Access, Excel, PowerPoint, Word
Excellent verbal and communication skills
10-key, type 45wpm
Bilingual-fluent in Spanish and English
Experience
11/06 to 01/2011: CVS/Pharmacy-Beauty Department Manager
Manage cosmetics department
In charge of beauty department sales
Made sales and conference calls
Make weekly orders for all products in beauty department
Handle cash transactions, AP/AR accounts
Make sure department is in stock and clean at all times
Train new associates in selling, cash handling and customer service
12/05 to 11/06: Washington Mutual Bank- Personal Banker
open bank accounts (checking, saving, CD, Ira, Business accounts)
make sales calls, fax applications
handle customer transactions, balance ATM
Wire Transfers
Go out on Bank Days (sell accounts on different businesses)
11/03-12/05 MidAmerica Bank-Personal Banker
Open Bank Accounts, fax applications
Opened Certificate of deposit and Ira accounts
Made sales calls
Handle customer transactions
Weekly Sales Activity Reports
Wire Transfers
PKO (send money to Europe)
11/02-10/03 MidAmerica Bank-Teller
Took payments
Handled Transactions (deposits, withdrawals, account inquiries)
Made referrals to personal bankers for new accounts
References: Upon Request
Contact this candidate