Customer Service Sales

Cortea Artopee

**-* ******** ******

Paterson, NJ 07501

973-***-**** (home)

973-***-**** (cell)

******-*******@******.***************.***

EDUCATION:

Berkeley College, West Paterson, NJ

Bachelor of Science Degree

Major: Business Administration- Marketing

INTERNSHIP EXPERIENCE:

Marketing Werks , Jersey City, NJ 11/2011-Present

Marketing Intern

• Researching vendors/ pricing

• Assisting in program routing and travel

• Coordinating shipments

• Completing credit card allocations and credit and cash reimbursement

• Created Charts from Reps on sales and annual sales for NY&UNY

• Conference Calls

• Assist on Verizon Presentation to increase Fios Specialist Annual salary

• Screen candidates for Verizon Fios Specialist Position

• Assist Verizon Manager with trainings for the Fios Specialist

CHEM Management, Clifton, NJ 07/2008 – 09/2008

Marketing Intern

• Assisted in modifying and creating model designs

• Attended in conferences with CEO and staff members

• Contributed in developing marketing strategies

• Performed clerical daily task, such as filing, answering phones, and setting daily appointments

WORK EXPERIENCE:

Barnet Subacute Rehabilitation Center, Paterson, NJ 11/2010 – Present

Receptionist

• Make Medical Charts for Patients, Make Medical Rest Bands, And Medical Mars for Patient Files

• Greet all individuals with patience and care

• Filing, scanning, copying, sending e-mails and also typing

• Answering phone calls professionally

• Attention to detail

Mary Help of Christian Academy, North Haledon, NJ 06/2004 – 9/2011

Group Leader

• Work with children ages five and six years old

• Co-coordinate activities which were of both entertaining and educational

• Develop and modify weekly agendas

• Provide parents with daily detailed progress sheets

Bed Bath & Beyond, Totowa, NJ 10/2008 – 4/2010

Customer Service Rep

• Answered customers inquiries regarding orders

• Prepared packaging for shipment of bridal and baby registries orders

• Corresponded with international customers

Star and Crest Academy, Garfield, NJ 09/2008 – 06/2009

Teacher Assistant

• Assisted the teaching staff with students varying from grades Pre-K3 using New Jersey State curriculum

• Corrected assignments and provided reports to head teacher and parents on the grades achieved by students

• Assisted head teacher in weekly course preparation of lessons in Basic Art, Math, and English

• Teacher Assistant coordinated presentations and demonstrations as part of the teaching curriculum

Berkeley College, Woodland Park, NJ 09/2007 – 03/2008

Tour Guide

• Showed potential undergrads students and guardians around Berkley College campus

• Guided undergrads by providing them with information regarding financial aid issues, class scheduling procedures, and student services

• Informed and answered all questions regarding campus policies and campus directory information to the best of my abilities

SKILLS AND QUALIFICATIONS:

Microsoft Word, Excel, Access, PowerPoint; Microsoft Outlook, Windows 98-Vista, Lotus Notes,Adobe

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