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Xerox resumes in Fairport, NY

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Project Management Technical Support

Rochester, NY
... Xerox Corporation, Rochester, NY 2013 – 2014 Technical Service Agent Offered technical assistance to customers using wireless products. Handled bill payments and set up payment arrangements. Identified and resolved repair issues with various ... - Mar 28

Case Management Customer Service

Webster, NY, 14580
... 1988 - 1991 ASTRA SOFTWARE CORPORATION / IBM–MARKETING ASSISTANCE PROGRAM, Rochester NY Sales and Human Resource Manager Responsible for direct sales and product marketing of major corporate accounts such as Eastman Kodak, Xerox, Bausch & Lomb and ... - Feb 21

Customer Service Call Center

Rochester, NY
... Xerox - Rochester, NY September 2015 to August 2016 Call center answered calls for Verizon customer accounts, assisted with activating phones some troubleshooting and payments on their accounts answer questions that dealt with billing. ... - Feb 18

Quality Assurance Test Engineer

Farmington, NY, 14425
... HCL AMERICA, LLC (worked at Harris RF Communications and Xerox) 08/2013 – 08/2016 Software Test Engineer ·At Xerox, Installed and tested multiple releases of Mobile Print and PrintSafe applications involving secure printing from mobile devices and ... - Feb 14

Customer Service Operations Manager

Canandaigua, NY
... USMC Recruiter, emphasis on sales, utilizing Xerox’s Professional Selling Skills II Techniques. Aviation support equipment technician, with an in depth knowledge of mechanical, electrical, hydraulic and pneumatic components and related systems. - Jan 24

UI/UX Product Designer

Rochester, NY
... XEROX, Webster, New York UI / UX Designer, May 2018 to April 2019 ●Provided designs, workflows, wireframing, UI specs, and prototyping for a new mobile service app that integrated a “chatbot” user experience to reduce service calls. ●Created ... - Jan 09

Customer Service Support

Rochester, NY
... Supervisor: Mary Smith 585-***-**** Call Center Receptionist, Xerox/EDS, Rochester, NY 2004 Handled incoming calls to national Xerox telephone line, dealing with company customers and employees across America. Took charge of approximately 275 ... - Jan 05

Support Specialist Technical

Webster, NY, 14580
... - Nov 2000 to Sept 2001 Second Level Team Leader – XD, XE Services – North American Retail Organization, Xerox Channels Group September 1997 to November 2000 PROFESSIONAL CREDENTIALS CompTIA A+ Certification Microsoft Certified Professional (MCP) - 2023 Dec 16

Customer Service Support Specialist

Rochester, NY
... XEROX via Advantage Resourcing 6/19 – 1/20 Technical Support Specialist: Handle multiple tasks throughout the day, which includes taking inbound calls, working escalations and following up with service management on inquiries. Processing orders over ... - 2023 Nov 17

It Tech R D

Honeoye Falls, NY
... laptops, and HP MFP printers, Xerox copier/laser devices. Handled user problems and escalation issues with established ServiceNow procedures with minimum supervision. IT Tech (Contract Work) (Perkins Elmer) Takeda – Cambridge, MA December 2021 to ... - 2023 Oct 16
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