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Kolkata, West Bengal, India
... I have total 16 years of experience in the sectors like banking Industry or financial Organizations or Information Technology Industry also have knowledge as a System Supervisor, Domestic and international voice process on banking, mobile handling, ...
- Mar 10
Kolkata, West Bengal, India
... Experiences A KPO / BPO: Non-Voice / Back Office - Kolkata Typography Speed Accuracy 35 WPM 95 % 15.10.20- 28.02.21 17.08.15 ... 2) Email Process at Concentrix Daksh Pvt. Ltd. 3) US Medical BillingDemo/Charge& Denial F/U at Medfin India Pvt. Ltd. 4) US ...
- 2023 Dec 27
Kolkata, West Bengal, India
... role in a professionally managed organization Qualifications Diploma in Basic Fundamentals Work History Worked in Concentrix Daksh as a Senior Customer Care Associate from 23rd July 2018 till 10th August 2021 in Wheelz Process (Non-Voice). ...
- 2023 Dec 11
Kolkata, West Bengal, India
... from 10th January 202 CRM (Customer Relationship Management) Office Admin Voice and Non-Voice Process handling at Indian Institute of Hotel Management as from 26 December 2021. Office Admin Tele Calling Management Coordinator ROLES AND ...
- 2023 Nov 29
Kolkata, West Bengal, India
... Non Voice Process Process Name: DoorDash DoorDash is an American company that operates an online food ordering and food delivery platform. Scope of work: To provide best customer service to our customers regarding their concern or issues. Solving ...
- 2023 Nov 28
Kolkata, West Bengal, India
... 10 Provided strategic direction and implemented strategic planning process enabling ‘voice-of-customer’ data to be translated into product and service requirements, thereby reducing planning time by 50 percent and significantly improving customer ...
- 2023 Oct 07
Kolkata, West Bengal, India
... in Technical Training (Product & Process), L&D, Operations Management, Quality and Customer Relationship Management; ... the Customer Relation Ship module to capture the Customer’s voice (VOC), so that customer pain areas are detected & resolved ...
- 2023 Jul 09
Kolkata, West Bengal, India
... Customer Delight Expert German MNC' s Telecommunications Remote Service T- Shoot VOICE, WRITING & TRANSLATION Project. Transfer of a Telecommunications indirect channel process to India, due diligence activities, negotiations, running the team ...
- 2023 Mar 19
Kolkata, West Bengal, India
... •Ensuring that the goals of the Incident Management process are achieved; restoring normal services as soon as possible ... KEY SKILLS:- •Networking Devices: Stat Seeker, AKIPs, Sentinel Voice. •Monitoring Tools: Splunk,Nagios, Splunk: Backup ...
- 2023 Mar 04
Kolkata, West Bengal, India
... Designation: Mutual fund back for non-voice process. Worked in Sutherland global pvt ltd in perungalathur August (2018-2020) March. Designation: Amazon.in customer care support. Job Profile:- 9 months worked in Amazon.in Domestic voice process 4 ...
- 2022 Feb 21