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Resumes 1 - 10 of 19 |
Lagos, Nigeria
... PERSONAL PROFILE / SKILLS Proficient in Siebel CRM, BRM, Project Mgt, HRIS & Payroll HR software and systems Proven experience in HRM, CRM, Project Mgt, Operation mgt, Administrative procedure, People’s management. stakeholder and conflict ...
- Feb 02
Lagos, Nigeria
... Utilized Siebel software for data entry of customer service information for accuracy and quality control. Trained new Customer Care Representatives on products, services and business procedures. Built and retained customer loyalty through timely and ...
- 2022 Mar 07
Lagos, Nigeria
... Siebel CRM) Handling day-to-day Customer services in line with standard operations procedures- greeting customers, obtaining data, supporting completion Quick resolution of Customers’ issues Handling problem Customers efficiently Experienced in ...
- 2021 Oct 18
Lagos, Nigeria
... • Performed SIM SWAP on Customer lines using Siebel CRM applications, Minsat, Agility etc/ • Up and Cross sold MTN products and Services (Telemarketing) to grow spend. • Resolved all enquiries and requests of customers as well as informed customers ...
- 2021 Oct 16
Lagos, Nigeria
... SKILL AND COMPETENCE: Proficient user of Microsoft word (all versions), Agility Care, SIEBEL CRM, CLM, CSP and AVAYA Proficient user of Computer operating systems such as Linux OS, Windows XP, Windows 7, 8 and 10 PERSONAL DATA: DATE OF BIRTH: 24th ...
- 2021 Aug 12
Lagos, Nigeria
... Trained and mentored new employees on conflict resolution, SIEBEL, CRM and other company software. Achieved 97% average customer satisfaction rating, surpassing team goal. Consistently exceeded weekly sales application targets by 10%+ with ...
- 2021 Apr 09
Lagos, Nigeria
... Corporate Banking Application Support such as Card management applications (EMP, FIMI) Customer engagement application (Egain) and other Non-core banking applications including CRM (Siebel), Voice recorder (Verba), Customer service Personnel daily ...
- 2020 Sep 09
Lagos, Nigeria
... Proficient in Microsoft suite (Word, Excel, Power Point and Outlook) and Siebel CRM. Good written and verbal communication skills COURSES ATTENDED Huawei Sales Excellence Academy September 2016 Huawei Sales Development Programme October 2018 Ecobank ...
- 2020 May 15
Lagos, Nigeria
... Engine 2008 Developing A Structural Channel Communication Geneva, Switzerland 2009 Data Management Training South Africa • Siebel PRM • Partner Profiling Rules • Smart Portal Admin & 3P Publication • I-Grouping & CBN Linking: Sellout Grouping 2010 ...
- 2020 May 15
Ipaja, Lagos, Nigeria
... Digital Center) 2018 Certification in Digital marketing (Knowledge Hub) 2016 How may i help you (MTN Customer care, Siebel CRM) 2014 Prince2 (Project in a controlled Environment) 2013 HSE (Health and Safety Executives Level 1) 2013 HSE (Health ...
- 2020 Feb 21