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Charlotte, NC
... PBX operator 03/2017-08/2018 Del Lago Hotel Resort & Casino-Waterloo NY Answered the phone for the resort and casino for lost and founds. When housekeeping is needed, alerted the hotel clerks. Room reservations and restaurant reservations. Suburban ...
- Apr 24
Waxhaw, NC
... sites integration Surpassed 99.3% uptime requirement for Lincolnshire production data network Managed PBX and voicemail communication systems Led installation and upgrades of Honeywell wireless network Certified as a Six Sigma Black Belt, achieving ...
- Apr 11
Concord, NC
... PBX Operator May 2010 – Aug 2011 Atlantis Casino Resort and Spa - Reno, NV Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment. Obtained necessary information and transfers calls to correct ...
- Mar 26
Charlotte, NC
... NC Lead Sales Floor Rep & Customer Service 08/2010 – 09/2011 Assisted onsite store customers Answered telecommunications PBX telephone system Receiving and dispatching calls Completed monetary store bought purchases Counted cash tills Balanced ...
- Feb 22
Concord, NC
... software including Kronos and QuickBooks Worked in Expense Reporting Software programs – Concur Proficient in Mitel PBX Switchboard systems Worked as a Cashier in the Restaurant and Retail industries maintaining cash drawer/till and handling ...
- Jan 03
Charlotte, NC
... Worked with remote diagnostic software to support networked system technologies built with RAID, NAS, CTI integration, VoIP, Digital cards, and PBX, and general phone systems like Avia, Nortel, and AT&T (analog & digital) Spearheaded the robust ...
- 2023 Nov 24
Charlotte, NC
... Supported the telephony specialist in the phased migration from PBX based systems to VOIP(Voice-over-IP). Configured separate VLAN for VOIP to implement QoS and security for VOIP(Voice-over-IP). Analyze and provide courses of action on current as ...
- 2023 Aug 24
Charlotte, NC
... Tool, Jupiter Tool, Autosys, Control-M, Python data testing framework, JSON Payloads, Cyara Automation Tool, Web Services testing using Soap UI, Postman(REST) and Swagger, IVR, PBX, Avaya Experience Portal, DRM, Appbar, ETS Studio, and QMS etc. ...
- 2023 Jun 25
Charlotte, NC
... Managed multiple PBX systems with final migration to Zoom phone for annual savings on phone budget of 50%. EDUCATION Bachelor of Science: Industrial and Organizational Psychology, Virginia Polytechnic Institute and State University, May 1989 ...
- 2023 Mar 15
Fort Mill, SC
... in team wiki Key Achievement Designed, installed and configured dial plan for voicemail servers using Linux Asterisk PBX platform (IVR) which was integrated with existing speech recognition technology using REST API Philips Medical Systems, ...
- 2022 Sep 05