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Nairobi, Kenya
... Documentation, maintenance, and planning for restoration in the event of a future outage and supervise fiber rollout to ensure that all the design is met. Using aiding software Auto-cad, Google earth, GIS, Fiber planning tool and Microsoft ...
- 2023 Aug 24
Nairobi, Nairobi County, Kenya
... Responded to outage calls and call-in necessary personnel during power outages and emergencies. Performed root cause analysis of problems, documented faults in tracked system, and generated daily reports. Improved operations by working with team ...
- 2022 Feb 07
Nairobi, Kenya
... Outage/degradation detection and notification to relevant teams within the stipulated timelines 4. Performing redundancy testing and report 6. Follow-up every outage noted to ensure that it is resolved within defined SLAs 7. Interfacing with other ...
- 2018 Oct 29
Nairobi, Nairobi County, Kenya
... ●Assisted customers who have outage or other service problems. ●Handled customer’s problems. ●Assisted with sales from time to time. Nov 2015 to Jan 2016 Staff Operator - Consumer Insight ●Strategic planning: Advice project manager of project ...
- 2017 Jun 17