| Resume alert | Resumes 1 - 10 of 14 |
Cloud Services Line Cook
Corydon, IN
... Manage call center staffing of 7 techs and answering service as well as NOC staff. Manage call center policies. Property Management point of contact. Direct contact with site techs for quicker resolution. Admin support for executive team as needed. ... - 2023 Dec 07
... Manage call center staffing of 7 techs and answering service as well as NOC staff. Manage call center policies. Property Management point of contact. Direct contact with site techs for quicker resolution. Admin support for executive team as needed. ... - 2023 Dec 07
Service Representative Customer
Louisville, KY
... PROCESSOR II Researched and processed Automated Clearing House (ACH) reversals, letters of indemnity, and Notification of Change (NOC) corrections Completed reissue requests and authorization resets Led the form intake process ensuring all forms are ... - 2022 Dec 06
... PROCESSOR II Researched and processed Automated Clearing House (ACH) reversals, letters of indemnity, and Notification of Change (NOC) corrections Completed reissue requests and authorization resets Led the form intake process ensuring all forms are ... - 2022 Dec 06
Active Directory Protection Specialist
Louisville, KY
... Currently employed full time as a NOC Associate specializing in IT Application Support, I am confident in my ability to benefit your organization. Willing to learn and always looking to improve my skills. The opportunity to work with Technology ... - 2021 Dec 26
... Currently employed full time as a NOC Associate specializing in IT Application Support, I am confident in my ability to benefit your organization. Willing to learn and always looking to improve my skills. The opportunity to work with Technology ... - 2021 Dec 26
Sales Manager
Louisville, KY
... developed, and implemented global platform and software solutions to 1.2MM annually • Reengineered the workflow of NOC operations to include electronic workflow and QA and QM • Co-created current Sales and Service methodology with workflow, ... - 2021 Apr 21
... developed, and implemented global platform and software solutions to 1.2MM annually • Reengineered the workflow of NOC operations to include electronic workflow and QA and QM • Co-created current Sales and Service methodology with workflow, ... - 2021 Apr 21
Workflow Managment Supervisor
Shepherdsville, KY
... ROC/NOC to get an effective Trailer delivery and pick up schedule to streamline the shipping process Implemented a new system of shipping boxes, changing from corrugate to poly Created and implemented a new Standard work for each Outbound department - 2021 Feb 23
... ROC/NOC to get an effective Trailer delivery and pick up schedule to streamline the shipping process Implemented a new system of shipping boxes, changing from corrugate to poly Created and implemented a new Standard work for each Outbound department - 2021 Feb 23
Engineer Cisco
Louisville, KY
... ipNX Nigeria Limited, Lagos NOC Engineer 2012–2015 Member of a team of engineers responsible for administration, escalation support and enterprise WAN environment for WAN links, and backbone network. Specific Technologies handled include but not ... - 2021 Jan 05
... ipNX Nigeria Limited, Lagos NOC Engineer 2012–2015 Member of a team of engineers responsible for administration, escalation support and enterprise WAN environment for WAN links, and backbone network. Specific Technologies handled include but not ... - 2021 Jan 05
Technical Business Analyst / Data Analyst
New Albany, IN
... Escalation Technician, 2007 – 2008 ●Escalate and communicate customer issues and network related alerts to the Heartland IT NOC, Management, and business as defined by the policies and escalation procedures. ●Troubleshoot various issues such as ... - 2020 Apr 23
... Escalation Technician, 2007 – 2008 ●Escalate and communicate customer issues and network related alerts to the Heartland IT NOC, Management, and business as defined by the policies and escalation procedures. ●Troubleshoot various issues such as ... - 2020 Apr 23
Customer Service Microsoft Office
Louisville, KY
... Information Technology training/Support experience Helpdesk environments local/remote Network Operations Center experience (NOC) Staff Agency/Direct hire backgrounds/ Private Sector, Local, State Government experience Superior customer service ... - 2018 Oct 03
... Information Technology training/Support experience Helpdesk environments local/remote Network Operations Center experience (NOC) Staff Agency/Direct hire backgrounds/ Private Sector, Local, State Government experience Superior customer service ... - 2018 Oct 03
Network Operations and Security Analyst
Lyndon, KY
... NOC ANALYST • KINDRED/NEW AGE TECHNOLOGY • SEP 2015 – JAN 2018 Utilized advanced troubleshooting techniques to maintain network connectivity to healthcare facilities nationwide Executed level 3 support to provide QOS, VPN connectivity, site ... - 2018 Jun 25
... NOC ANALYST • KINDRED/NEW AGE TECHNOLOGY • SEP 2015 – JAN 2018 Utilized advanced troubleshooting techniques to maintain network connectivity to healthcare facilities nationwide Executed level 3 support to provide QOS, VPN connectivity, site ... - 2018 Jun 25
Active Directory Technical Support
Louisville, KY
... •Assisting IT team with on-calls throughout the facilities from supervisors Stored Value Solutions Louisville, KY March 2015 – June 2015 NOC/OPS Associate (Contract) •Helpdesk, receiving calls from clients in regards to network problems, and or ... - 2017 Apr 18
... •Assisting IT team with on-calls throughout the facilities from supervisors Stored Value Solutions Louisville, KY March 2015 – June 2015 NOC/OPS Associate (Contract) •Helpdesk, receiving calls from clients in regards to network problems, and or ... - 2017 Apr 18