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Cumming, GA
... ●Followed ITIL process for all the SQL related tasks. ●Creating logins and assigning proper permissions to the created logins, mapping logins to the database users and granting appropriate permissions, including orphan users fixing. ●Creating ...
- Apr 11
Sandy Springs, GA, 30350
... Responsibilities - Responsible to deliver quality service to manage the 24x7 production support operations as per ITIL framework - Release management - Implemented Lean Tenets to reduce defects slippage and ensure quality. - Enhanced the PMO process ...
- Apr 08
Lawrenceville, GA
... Motivated self-starter well-versed in ITIL and industry best practices to align IT operations with business objectives. Established the cross-functional representatives for the migration. Demonstrated track record of managing small- and large-scale ...
- Mar 29
Cumming, GA
... Technologies and Platforms: Python, Java, HTML, Cloud Services, Virtual Desktop Infrastructure, Managed Network Services Voice over IP (VOIP), ITIL Process Creation & Management, HP Service Manager, Jira, Identity Access Management, (IAM,) Zero ...
- Mar 14
Buford, GA
... ITIL Foundations Scripting Languages Change Management Azure DevOps PROFESSIONAL EXPERIENCE EY Global Lead Cloud Engineering & DevOps Alpharetta, GA 2019-Present Manage a team tasked with automating workload provisioning across various regions. ...
- Mar 05
Cumming, GA, 30041
... Operational Excellence Apprentice Certification (2012) Technical Skills and Methodologies – MS Office, Excel, Word, Access, PowerPoint, Outlook, Visio, MS Project, Service Now, PMBOK, Six Sigma, Lean, Operational Excellence, ITIL, Lewin Social Media ...
- Mar 03
Alpharetta, GA
... Proficient in ITIL-certified process governance with expertise in setting up and unifying Incident, Problem, and Change processes. Strong stakeholder management and negotiation skills for implementing effective processes across multiple companies. ...
- Feb 23
Decatur, GA
... Roadmaps, PMP, CSM, CAL1, Agile Coach, ITIL, Kanban, Six Sigma Career Experience R1 RCM, Georgia, USA Oct 2022 - Mar 2023 Senior Program Manager Delivered strategic and tactical project and program management oversight in an agile environment. ...
- Feb 16
Lawrenceville, GA
... Element K, 360) • CRM/CIM Support (MS Dynamics, Salesforce, Avaya) • Help Desk & IT Support (MDF, IDF, 300+ nodes) • ITIL/ITSM Implementation and Support • Software & Hardware Integration/Training/Testing (A+) • Virtualization (VMware, Azure ...
- Feb 13
Lawrenceville, GA
... Certifications AWS Certified March 2020 Amazon AWS Certified Solutions Architect Associate Software Microsoft Excel PowerPoint ITIL EMR Tableau SQL Microsoft Office Suite Zendask ServiceNow
- Feb 08