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Devonport, Auckland, 0624, New Zealand
... Incident and Communications Manager • Maintained high network availability by following rigid change control processes (ITIL) • Managed incidents, problem and change effectively and efficiently (ITIL) • Network Design Manager • Provided solutions ...
- 2023 Apr 01
Auckland, AUK, New Zealand
Proficient in ITIL/ITSM operations; Project Management and ServiceNow (ITSM tool) PROFESSIONAL PREFACE Certified ITIL® 2011 Expert, PRINCE2 Practitioner Certified, Service-Now System Administrator & Lean Six Sigma GB (LSSGB) Certified with 13 plus ...
- 2016 Apr 21
Auckland, AUK, New Zealand
... Core Competencies: -VMWARE -ITIL -Team building/leadership -WANs/LANs -Identifying Customer Need -Customer focus -Linux/UNIX Platform -Problem Identification/Analysis -Project Management -SQL Database Knowledge -User Training & support tools ...
- 2013 Nov 01