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Marietta, GA, 30062
... CERTIFICATIONS Project Management Professional Lean Six Sigma Green Belt Certified SaFE Scrum Master Certified SaFE Scrum Master iTIL Foundations Certified Scrum Master EXPERIENCE M2A2 (01/24 - present) Atlanta, Georgia Owner/Principal ·Project ...
- Apr 10
Sandy Springs, GA, 30350
... Responsibilities - Responsible to deliver quality service to manage the 24x7 production support operations as per ITIL framework - Release management - Implemented Lean Tenets to reduce defects slippage and ensure quality. - Enhanced the PMO process ...
- Apr 08
Smyrna, GA
... KEY COMPETENCIES Project & Program Management Team Leadership Product Management SAFe Agile Project Management Office Agile Delivery (kanban, scrum) Digital Transformation ITIL Devops Master Data Management Strategic Planning Continuous Improvement ...
- Apr 05
Atlanta, GA
... Performed Hardware Inventory control according to ITIL guidelines. Provided onsite and remote technical support for hardware (desktops, laptops, printers, and mobile phones), software applications and B.Y.O.D. devices. Performed troubleshooting ...
- Apr 04
Atlanta, GA, 30327
... Created tickets using solar winds, updated, resolved, and closed tickets to include incident and problem management support following the outlined ITIL processes. Password reset, Profile creation ●Created tip sheets for use post go live Cerner ...
- Mar 31
Marietta, GA
... • Manage applications and services using Service Management Catalog (ServiceNow) per (ITSM) and (ITIL) best practices. • Create User and Customer experience surveys, review feedback with team and act accordingly. • Study and enhance user experience ...
- Mar 30
Atlanta, GA
... •ITIL® Foundation Certificate in IT Service Management. •Cisco Certified Network Associate (CCNA). TECHNICAL SKILLS: Internetwork Technologies: •WAN: SD-WAN, Metro Ethernet, MPLS/VPN, DMVNP, ADSL, TDM (T1/T3), and OTV configuration. •LAN: Trunking ...
- Mar 20
Atlanta, GA
... India - 2011 Certifications AWS Certified Solutions Architect – Associate Red Hat Certified System Administrator (RHCSA) ITIL® Foundation Certificate in IT Service Management PROFESSIONAL EXPERIENCE Liberty Mutual Aug 22 – Till Date Devops ...
- Mar 05
Jonesboro, GA, 30238
... Hold multiple Cisco certifications, including CCIE, five CCNAs, and five CCNPs as well as ITIL Foundation certification and technical training. CISCO VETERAN CARE: Router- config, install, troubleshoot, de-install. GSR12000, Cisco 7507, Cisco 7200, ...
- Mar 01
Atlanta, GA
... Conducted risk assessments for enterprise technologies, products, services, and operations based on applicable framework requirements from ISO/IEC 27001, ITIL, COBIT, and NIST as well as PCI-DSS standards and CSA Cloud security. Discussed the ...
- Feb 28