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Resumes 1 - 10 of 155 |
Bellevue, WA
... ● Extensiveexperienceinimplementingself-servicepasswordreset(SSPR)solutionsinAzureADorsimilar access management tools, enhancing user convenience and reducing helpdesk support overhead. ● MajorfocusonConfiguration,SCM,Build/ReleaseManagement ...
- Feb 27
Seattle, WA
... IT onboarding classes of 50+ end users Sharepoint organization & configuration Documentation (How To’s for Helpdesk & Call Center Managers) Inventory tracking, organization & implementation oversee 5 person team Desktop Support & IT Project Manager; ...
- Feb 26
Lynnwood, WA
... COMPUTER SCIENCE CORP for AT&T Electrical / Hardware Test Engineer and Lab/Data Center Technician 03/2018 – 05/2020 Bothell WA ●On site as an end-user Helpdesk Support Team Lead providing re-imaging Windows operating systems version 7, 10 for new ...
- Feb 13
Everett, WA
... Helpdesk Consumer Technician Precor USA - Woodinville, WA August 2005 to August 2008 * Helpdesk for servicers fixing fitness equipment at customers' houses. * Helped customers with warranty questions. * Assisted customers with location and service ...
- Jan 10
Clinton, WA
... meetings Helped migrate over 20,000+ customers from Oracle to Amazon Azure STARBUCKS, SODO, WA February 2018 – April 2018 Enterprise Helpdesk Associate Addressed issues for Corporate End-User dealing with PC, Mac, iOS hardware and network connection ...
- Jan 02
Seattle, WA
... Active Directory Windows 10 OS IT Helpdesk Operations Team Lead, 2/30/2019 - 09/15/2021 1Benaroya Research Institute of Virginia Mason - Seattle, WA Team Lead for a four-person helpdesk servicing approximately 350+ end users in scientific research. ...
- 2023 Dec 10
Seattle, WA
... business owners to discuss current process and to review metrics * Wrote troubleshooting documentation for Tier 1 Helpdesk to resolve RAS/VPN specific issues eliminating the need for escalation * Develop Metrics and Maintain SLA Policy Manage ...
- 2023 Nov 10
Renton, WA
... using Fiddler web proxy, HttpWatch, Netmon, and WireShark • Served as intermediary between Dev and the products helpdesk for facilitating fixes Lead Application Test Engineer Server Ops Bill & Melinda Gates Foundation Dec 2008 to Dec 2013 • ...
- 2023 Nov 10
Seattle, WA
... Coordinate access to and receipt of necessary products and equipment to support new hire job duties, including the creation of helpdesk requests for IT equipment and user accounts. Performs ADPAC duties (granting VISTA permissions, etc.) Inputs ...
- 2023 Nov 09
Everett, WA, 98201
... Supervisor: Kristen Dunn-Thomason 301-***-**** IT Support Specialist/Helpdesk, Lumedx Bellevue, WA $30,000 per year 1998 – 1999 Call center hardware and software support for hospital computers and equipment. http://www.lumedx.com/ Supervisor: Pam ...
- 2023 Sep 05