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Pittsburgh, PA
... •Troubleshoot & implement all systems via phone throughout hospital via Remedy helpdesk trouble ticket system. •Experience in Compaq & IBM desktop, IBM laptop maintenance; Experience in HP, IBM & Xerox stand alone and network printers Children’s ...
- Mar 03
Natrona Heights, PA
... issues and successfully resolving issues pertaining to both hardware and software issues Penn Hills School District IT Helpdesk Specialist August 2015-July 2019 - Conducted troubleshooting efforts to resolve tickets and application issues for over ...
- Feb 06
Pittsburgh, PA
... strategy, progress, and improvements to client Planned and scheduled Full-Day, Short Courses, Lunch & Learns, Technical and Custom classes, and desk-side support Successfully oversaw Helpdesk support for approximately 3000 calls annually; ...
- Feb 03
Beaver, PA
... Managed and held responsible for all aspects of the monthly and quarterly budget to ensure profitability Served as helpdesk for all technology and computer issues 24 hours a day Notary Public Notary Signing Agent Self Own Business - Midland, ...
- Jan 08
New Kensington, PA
... Experience: 11/2020-Now Beacon Hill Staffing -- Pittsburgh, PA Contracted by the following organization: Helpdesk Support Analyst -- Cardworks Servicing, Pittsburgh, PA ~Primarily on the phone queue for in-house tech support, and available for ...
- 2023 Nov 20
Pittsburgh, PA, 15212
... Before hiring a junior helpdesk specialist, I managed all clients, tickets, purchasing, receiving, invoices, billing, and sales. Not having any sales background, I was able to bring in 4 clients total within the first year and generate revenue from ...
- 2023 Nov 11
Pittsburgh, PA
... all stories in backlog Subject Matter Expert for overall system understanding Training/Onboarding of new employees, helpdesk for Level 1 Support, & new sales reps Author of User Guide JIRA/Confluence Administrator September 2017 – March 2018 ...
- 2023 Nov 05
Pittsburgh, PA
... Friesland De Campino (WAMCO) Industries Lagos, Nigeria April 2017-2019 Database Administrator/IT Helpdesk Support Specialist Responsibilities: •Troubleshoot and resolve application issues. •Manage users in active directory (reset passwords, unlock ...
- 2023 Oct 24
Pittsburgh, PA
... and secure Howard Hanna, Pittsburgh, PA Feb 2016-Dec 2016 Technical Support Analyst Helpdesk Support as well as Onsite Support for Howard Hanna locations Responsible for imaging, installing, maintaining and repairing all Howard Hanna workstations. ...
- 2023 Oct 02
Pittsburgh, PA
... 412-***-**** 10/16-9/17 all-lines-tech.com L1 HelpDesk, IT Services ●Support for over 200 clients, and 2,000 users ●MSP and data backup services ●Data entry ●Using SCCM primarily for migrating from Windows 7 to Windows 10 ●Remote Assistance ...
- 2023 Sep 06