| Resume alert | Resumes 1 - 10 of 138 |
Delivery Driver Truck
Pflugerville, TX, 78660
... DIS Helpdesk: Receive inbound calls for software support. Responsibilities include selling service and directing customers to the appropriate service queue. Increased close rate by 45% I possess a unique talent for successfully de-escalating ... - Apr 20
... DIS Helpdesk: Receive inbound calls for software support. Responsibilities include selling service and directing customers to the appropriate service queue. Increased close rate by 45% I possess a unique talent for successfully de-escalating ... - Apr 20
Customer Service Project Management
Georgetown, TX
... ● Monitored networks/systems proactively and reactively, completing tickets from the helpdesk or via monitoring tools for link issues or site outages. ● Collaborated with customers, escalating and resolving issues through trouble ticketing while ... - Apr 10
... ● Monitored networks/systems proactively and reactively, completing tickets from the helpdesk or via monitoring tools for link issues or site outages. ● Collaborated with customers, escalating and resolving issues through trouble ticketing while ... - Apr 10
Customer Service Support Technician
Austin, TX
... Customer Support & Network Operations Supervisor UT System Administration - Austin, TX March 2005 to July 2007 Supervisor of IT helpdesk, desktop support and network operations team. Responsible for the support of approximately 700 internal ... - Mar 30
... Customer Support & Network Operations Supervisor UT System Administration - Austin, TX March 2005 to July 2007 Supervisor of IT helpdesk, desktop support and network operations team. Responsible for the support of approximately 700 internal ... - Mar 30
Application Server Us Citizen
Austin, TX
... • Worked with Helpdesk and Site techs in resolving critical issues. • Managed PDC & BDC servers on the NT Domains and performed user administration. • Involved in - Feb 26
... • Worked with Helpdesk and Site techs in resolving critical issues. • Managed PDC & BDC servers on the NT Domains and performed user administration. • Involved in - Feb 26
Information Technology Senior It
Austin, TX, 78744
... oversaw entire Operations (staff, budget, infrastructure, software, ERP, network, helpdesk, VOIP, email, AD, UNIX, portal configuration, SQL). Provided key assistance for vendor contract renegotiation. ensured excellent service while running help ... - Feb 12
... oversaw entire Operations (staff, budget, infrastructure, software, ERP, network, helpdesk, VOIP, email, AD, UNIX, portal configuration, SQL). Provided key assistance for vendor contract renegotiation. ensured excellent service while running help ... - Feb 12
Devops Engineer Systems
Austin, TX
... • Collaborated with the IT helpdesk team to ensure timely and effective issue resolution. • Engaged in the testing and evaluation of new IT tools and technologies. • Assisted in the development and implementation of IT support workflows. • Provided ... - Feb 07
... • Collaborated with the IT helpdesk team to ensure timely and effective issue resolution. • Engaged in the testing and evaluation of new IT tools and technologies. • Assisted in the development and implementation of IT support workflows. • Provided ... - Feb 07
Project Management Information Technology
Austin, TX
... All Information Technology (IT) departments (Network Services, Data Base & System Administration, Business Analyst, Application Development, Desktop Support, Helpdesk, Communications & Cyber Security); Records Management & Document Services; ... - Jan 13
... All Information Technology (IT) departments (Network Services, Data Base & System Administration, Business Analyst, Application Development, Desktop Support, Helpdesk, Communications & Cyber Security); Records Management & Document Services; ... - Jan 13
Sql Server Asp.Net
Austin, TX
... 7 Client/Server Database programs for Helpdesk, Comparative Medicine, and Parking Departments. Planned, developed, tested Oracle programs on VAX/VMS system. Designed, compiled, debugs ad-hoc reports, COBOL and C programs. Performed numerous batch ... - 2023 Dec 28
... 7 Client/Server Database programs for Helpdesk, Comparative Medicine, and Parking Departments. Planned, developed, tested Oracle programs on VAX/VMS system. Designed, compiled, debugs ad-hoc reports, COBOL and C programs. Performed numerous batch ... - 2023 Dec 28
Information Technology It Systems
Leander, TX
... GPO • Office 365 Administration • SolarWinds Administration EMPLOYMENT HISTORY CBX Connect 2/2/2021 Austin, Texas/Chicago, Illinois IT Helpdesk Manager • Installed and configured Cisco gear for student housing apartments across the United States. ... - 2023 Nov 28
... GPO • Office 365 Administration • SolarWinds Administration EMPLOYMENT HISTORY CBX Connect 2/2/2021 Austin, Texas/Chicago, Illinois IT Helpdesk Manager • Installed and configured Cisco gear for student housing apartments across the United States. ... - 2023 Nov 28
It Support Technical
Austin, TX
Dudley Ludwig AUSTIN, TX ***** Cell 281-***-**** ad1gay@r.postjobfree.com https://www.linkedin.com/in/dudleyludwig IT SUPPORT MANAGEMENT PROFESSIONAL Experienced technical, support, helpdesk and people manager who is realistic, grounded and ... - 2023 Nov 25
Dudley Ludwig AUSTIN, TX ***** Cell 281-***-**** ad1gay@r.postjobfree.com https://www.linkedin.com/in/dudleyludwig IT SUPPORT MANAGEMENT PROFESSIONAL Experienced technical, support, helpdesk and people manager who is realistic, grounded and ... - 2023 Nov 25