| Resume alert | Resumes 1 - 10 of 10 |
Customer Service Rep
Pearl, MS
... As a customer service rep, I made reservations, modifications to reservations, inbound/outbound calling, and put it in helpdesk tickets in. I have work from home experience working with this job. With this company I have learned that being punctual ... - Apr 25
... As a customer service rep, I made reservations, modifications to reservations, inbound/outbound calling, and put it in helpdesk tickets in. I have work from home experience working with this job. With this company I have learned that being punctual ... - Apr 25
Technical Support Help Desk
Jackson, MS
... • Monitors and evaluates the performance level 1 technical support of HelpDesk operations. • Provides appropriate feedback to support and develop the organization regarding frequency, impact, and nature of IT problems that affect our business ... - Jan 03
... • Monitors and evaluates the performance level 1 technical support of HelpDesk operations. • Provides appropriate feedback to support and develop the organization regarding frequency, impact, and nature of IT problems that affect our business ... - Jan 03
Data Entry Customer Service
Byram, MS
... Accounting (10+ years) • Excel • Javascript (4 years) • Salesforce • Web Development (10+ years) • Business Development • Helpdesk Support • Tech Support • Help Desk • Desktop Support • Call Center All Microsoft based products Most Apple programs 30 ... - 2022 Sep 21
... Accounting (10+ years) • Excel • Javascript (4 years) • Salesforce • Web Development (10+ years) • Business Development • Helpdesk Support • Tech Support • Help Desk • Desktop Support • Call Center All Microsoft based products Most Apple programs 30 ... - 2022 Sep 21
Computer Operator Technician
Jackson, MS
... • Run Scheduled jobs in Control-M • Troubleshoot Virtual Servers • Reset Mainframe Passwords • Monitor Jobs In Mainframe Helpdesk Analyst Hudson Bay Company 08/13/2018 – 05/30/2020 • POS Configuration and Troubleshooting • Pin Pad Configuration and ... - 2020 Dec 12
... • Run Scheduled jobs in Control-M • Troubleshoot Virtual Servers • Reset Mainframe Passwords • Monitor Jobs In Mainframe Helpdesk Analyst Hudson Bay Company 08/13/2018 – 05/30/2020 • POS Configuration and Troubleshooting • Pin Pad Configuration and ... - 2020 Dec 12
Customer Service Manager
Madison, MS
... Established high-volume, high-speed communications with each customer while directing 200+ information systems, helpdesk, factory/manufacturing operations, and computer operations at International Billing Systems. Served in department of defense ... - 2020 Jan 04
... Established high-volume, high-speed communications with each customer while directing 200+ information systems, helpdesk, factory/manufacturing operations, and computer operations at International Billing Systems. Served in department of defense ... - 2020 Jan 04
Technical Support and Quality Assurance Professional
Madison, MS, 39110
... Professional Skills: 2 years of experience testing software as a Quality Assurance Analyst, and over 10 of years in the Customer Technical Support field in a fast paced helpdesk environment. Proven ability to create/edit test cases, run test scripts ... - 2016 Oct 09
... Professional Skills: 2 years of experience testing software as a Quality Assurance Analyst, and over 10 of years in the Customer Technical Support field in a fast paced helpdesk environment. Proven ability to create/edit test cases, run test scripts ... - 2016 Oct 09
Helpdesk Coordinator/Applications Specialist/Trainer
Pearl, MS
**/**** ** **/**** Jackson, MS **/**** ** **/**** Jackson, MS JANIS REED Professional Summary Results-oriented Helpdesk Coordinator with 12+ years of experience. Proficient in Corel WordPerfect, Microsoft Office Suite 2007 and 2010, and Adobe ... - 2015 Nov 06
**/**** ** **/**** Jackson, MS **/**** ** **/**** Jackson, MS JANIS REED Professional Summary Results-oriented Helpdesk Coordinator with 12+ years of experience. Proficient in Corel WordPerfect, Microsoft Office Suite 2007 and 2010, and Adobe ... - 2015 Nov 06
IT Manager
Ridgeland, MS
... Restructured systems and information technology, which provided an 80% decrease in helpdesk calls and 20% reduction in staffing costs . Redesigned the corporate LAN/WAN with voice over frame, VPN, and reengineered circuits, thus achieving more than ... - 2015 Mar 01
... Restructured systems and information technology, which provided an 80% decrease in helpdesk calls and 20% reduction in staffing costs . Redesigned the corporate LAN/WAN with voice over frame, VPN, and reengineered circuits, thus achieving more than ... - 2015 Mar 01
Customer Service Manager
Clinton, MS
... Specialist Centurylink Teleperformance Shreveport, LA July 2012 to February 2013 Responsible for call center helpdesk support; troubleshooting over the phone and remotely on users workstations. Perform updates and maintenance on software. Assist ... - 2013 Oct 28
... Specialist Centurylink Teleperformance Shreveport, LA July 2012 to February 2013 Responsible for call center helpdesk support; troubleshooting over the phone and remotely on users workstations. Perform updates and maintenance on software. Assist ... - 2013 Oct 28
Administrative Assistant Manager
Jackson, MS, 39212
... • Administrative liaison during consolidation of helpdesk through immediate issuance of analyst IDs. Requesting and administration access application within IS environment and working direction with Network Administrators. • Resolutions achieved by ... - 2010 Oct 02
... • Administrative liaison during consolidation of helpdesk through immediate issuance of analyst IDs. Requesting and administration access application within IS environment and working direction with Network Administrators. • Resolutions achieved by ... - 2010 Oct 02