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Navarre, FL, 32566
... (Federal Law Enforcement Training Center) Glynco, GA IT Helpdesk Specialist/Customer IT Support Assist users with Hardware/ Software tiers 1, 2, and 3. Manage printer server. Generated Monthly reports. Direct assistance to their corresponding ...
- Jan 20
Niceville, FL, 32578
... email, and walk in’s to office or in person “hands on” support resolution, remote desktop Demonstrated experience with remedy/helpdesk management systems across numerous systems Experienced analyst in IT problem solving and troubleshooting across a ...
- 2023 Jul 18
Crestview, FL
... IT Helpdesk Intern Maintained awareness of emerging analytics technologies; Create innovative solutions to complex analysis requirements and designed backup processes for server and associated data. Installed server software and configured database ...
- 2020 Oct 07
Fort Walton Beach, FL
... • Designed and implemented a facial recognition project using OpenCV during a UCF hosted hackathon (Fall 2017) • Worked on self-driven 3D “building printer” project (Fall 2014 – Fall 2016) • Interned at the FPU IT Helpdesk (Spring 2015) • Won ...
- 2018 Mar 16
Shalimar, FL, 32579
... network connectivity, network printing and user access issues OS Configuration and Installation Administrative Duties (Helpdesk Server,) Created Accounts and Setting Permissions in Windows 2000/2003/2008 Active Directory Secured company assets ...
- 2014 Nov 07
Destin, FL
... • Project Manager who designed and the development of an automated suite of software tools supporting Special Operations Joint Munitions, Equipment Helpdesk, and material Cataloging. • Program Manager, who developed a concept, designed and was ...
- 2013 Dec 13
Fort Walton Beach, FL, 32547
... .Completed 55 Helpdesk troubled tickets in a three day period by using the HEAT ticketing system and providing over the phone support and in person technical assistance with user satisfaction and PC/Laptop issues resolved at 100%. .Provided over the ...
- 2011 Jun 27