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Pittsburgh, PA
... •Troubleshooting repair and maintenance of Dell (VDI) Virtual Desktop Infrastructure devices. •Troubleshoot and repair remote access connectivity issues •Setup, troubleshoot, repair (AV) Audio/Video training and conferencing devices and software ...
- Mar 03
Export, PA
... Customer Satisfaction survey award for 100% CSAT scores for Dell-tech support process
- Jan 24
Natrona Heights, PA
... 2014 – 2020 (Re-certified with CE, 2017) Proficiencies Platforms: Windows 10/11 and earlier, Mac OS up to 11 Hardware: HP / Dell desktops and laptops, iPads, iPhones, Chromebooks, Android Phones, Printers, Interactive Projectors, Promethean ...
- 2023 Dec 22
New Kensington, PA
... VMware used extensively for most desktop being in pools either in office using Dell hardware or Chromebooks for WFH, also VPN for full computer systems for at homeuse. Virtual VMWare Vcenter machines used by most in management. ~Application support ...
- 2023 Nov 20
Pittsburgh, PA
... CompTIA Security + Certified CompTIA CNIP Certified ITIL Foundations Certified Cisco CCENT Certified Cisco CCNA Certified Dell Security Certified Barracuda Product Specialist Certified Made Deans List multiple times and graduated with Honors. ...
- 2023 Oct 02
Pittsburgh, PA
... Gold partner ●Helping the PM with scheduling, tech assessment, and training ●Windows 7 to 10 upgrades ●Office 365 migrations ●Dell, HP, Lenovo, Asus, Cisco documentation and training ●Installing WebEX, Cisco AnyConnect and other programs like Citrix ...
- 2023 Sep 06
Pittsburgh, PA
... Data Science Intern at Dell Pittsburgh, PA, Jun 2022 — Aug 2022 • Performed Dell telemetry data preprocessing, standardization, feature engineering, and filtering with Python and SQL. • Designed Decision Tree baseline line model with pruning to ...
- 2023 Aug 22
Pittsburgh, PA
... •Firewall, Server, SAN, NAS, Backup, Wireless Controllers and APs, Virtual Servers, Switches •Fortinet, Cisco, Sonicwall, Brocade, Dell, HP •Desktop support, Windows XP through Windows 10. •Server 2008 through 2019 with Active Directory including ...
- 2023 Jul 12
Pittsburgh, PA
... (Workers Compensation – Defense) Legal Secretary Transcribed correspondence and pleadings Answered phones Filing Dell, Moser, Lane & Loughney Nov. 2007 – Dec. 2008 Legal Secretary (Defense Litigation – Personal Injury) Transcribed dictation ...
- 2023 Jul 06
Canonsburg, PA
... supported 100’s of Microsoft Windows Servers and 1000’s of Windows workstations Obtained Authorized reseller status for HP, DELL, Microsoft, Novell, and other preferred vendors Network Support Team Lead – Black Box Corporation May 1985 – April 1992 ...
- 2023 Jun 08