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Herndon, VA, 20170
... Performed proactive network troubleshooting and diagnostics, resolving 95% of network issues within 24 hours to minimize service disruption. Led the automation of network performance monitoring using Ansible and Python, enhancing reporting accuracy ...
- May 07
Herndon, VA
... Excellent customer service and client-facing skills. Practiced managing multiple priorities while working closely with team members, users, and outside consultants. Demonstrated success by developing team productivity improvements, process ...
- May 06
Washington, DC
... 3 ● Successfully enrolled customers in the MyClient service, providing them with exclusive benefits and promoting ongoing customer engagement. ● Fostered strong relationships with customers, enhancing brand loyalty through personalized interactions ...
- May 06
Annandale, VA
... ●Expedited during service and made sure food left the kitchen in a timely manner and met established standards set by the chef de cuisine. ●Provided relief to any station that needed it during service including pastry. ●Extensive guest interaction ...
- May 06
Washington, DC
... • Tracks, routes and expedites 400 ServiceNow service request tickets to ensure changes are implemented in a timely manner ... Brief for M/CIO senior leadership, including the CIO, CISO, and Branch Chiefs, covering key topics such as significant ...
- May 06
Washington, DC
... Potbelly Sandwich Shop Certified Trainer March 2021 – July 2023 -Trained new employees in store procedures and protocols, customer service, and safety standards. -Aided dozens of customers per shift, ensuring positive interactions and correct orders ...
- May 06
Annandale, VA
SHANTOSH BIDARI *******@*******.*** 703-***-**** TECHNICAL SKILLS Postman for API Testing, XML Spy, Collibra, Mongo DB, Service Now, Beyond Compare, Snagit, My SQL, Atlassian, Power BI, Excel, Java, Python, C++, SQL, Visio, SharePoint, VersionOne, ...
- May 06
Ashburn, VA
... Experience (In Reverse Chronological Sequence) project: 1 Client Name MUFG, AZ Project Duration Aug 2024 to till date Role ... Conducted user training and documentation for self-service analytics adoption. Ensured data governance and compliance, ...
- May 06
Silver Spring, MD
... Microsoft Project •Data analysis •Event Planning •Excel Data Analysis with formulas/pivot table/Gantt •Excellent customer service skills •Fleet environmental permits •Internet grant research •IT inventory and auditing •Mapping, Zoning and Permits ...
- May 06
Washington, DC
... Protected sensitive data and smooth operations during client visits by managing IT communications and facilities operations. EDUCATION & CERTIFICATION Certificate – Health Unit Coordinator (HUC) Montgomery College, Rockville, MD Computer Science ...
- May 06