Chat resumes in London, ON, Canada

London, ON, Canada
... (Feb 2020- May 2021) Kocchar Private Limited, Amritsar, Punjab - Addressing customer inquiries and concerns via phone, email, or live chat - Providing information about products or services - Resolving customer complaints and issues in a timely and ... - Mar 16

London, ON, Canada
... and complaints in a timely and empathetic manner, achieving a 95% customer satisfaction rate *Provided exemplary customer service by assisting customers with product inquiries, order issues, and general support via phone, email,and live chat. ... - 2023 Oct 21

London, ON, Canada
... modems, transceivers, BUCs, LNBs and so on To talk with the clients through a series of actions, either via phone, email, or chat, until they have solved a technical issue To follow up with clients to ensure their systems are fully functional after ... - 2023 Feb 22

London, ON, Canada
... EXPERIENCE: Worked as customer service representative at Teleperformance, India Duties involved answering queries of the clients via telephone and chat and sending them Email related to the invoices and queries. Worked as patent research analyst at ... - 2020 Apr 26

London, ON, Canada
... - Nov 2007 to Oct 2008 Responsible for Troubleshooting & resolving escalated issues of customers by Email & Chat support. Duties: • Analysing the problem as described but the client & the remarks mentioned by the colleague attending the call. • ... - 2014 Oct 25