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Johannesburg, Gauteng, South Africa
... • Answering questions about a variety of products, assisting customers place orders, use promotions and resolve delivery or product issues, and issue concessions through phone, chat, and/or email. • Using a variety of tools to navigate and review ...
- Apr 05
Johannesburg, Gauteng, South Africa
... Work Experience Name of company : CCI International Telecommunications Position : Sales Agent/Retentions and Web Chat Duration : 2016-2018 Reference : HR 031-***-**** Name of company : Outwork international Telecommunications Position : Sales Agent ...
- Apr 01
Boksburg, Gauteng, South Africa
... ● Perform all telephone and chat tasks such as taking messages and respond to all caller queries professionally. ● Identify and escalate issues to supervisors and ensuring feedback it’s provided with the SLA. ● Manage and resolve customer complaints ...
- Feb 12
Johannesburg, Gauteng, South Africa
... SKILLS • Customer care • Events/Activation Management • Public relations • Proposal development • Budget development/breakdown • Post Campaign breakdown • Strong administration skills • Pastel • Sage • Hogan • Secure chat • IVS • XDS • CRM • PEMS • ...
- Jan 02
Gauteng, South Africa
... Experience Dash BPO Customer Service Representative Process customer requests submitted by telephone, email, and live chat. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; followed up to ensure ...
- 2023 Dec 09
Johannesburg, Gauteng, South Africa
... EXPERIENCE Singular Systems Sept 2022 - Current Share Administrator (Call Center) Demonstrated strong communication skills while interacting with customers via phone, email, and Whatsapp chat. Performed additional duties as assigned by management in ...
- 2023 Nov 20
Johannesburg, Gauteng, South Africa
... the tacking payments Back office : Track orders and arrange deliveries The answering customers through E-mails and web chat Name of Company : THS MULTICHIOCE Position : Sales Agent and Quality Assurance Duration : Nov 17 till up to date Duties : ...
- 2023 Nov 17
Johannesburg, Gauteng, South Africa
... year Position : Test Analyst Details about the project : System that will help matric learners’ transit from high school To university, it helps them with online any time quizzes, self Study timetable, study materials, chat room, mentors and Psycad. ...
- 2023 Oct 18
Johannesburg, Gauteng, South Africa
... incoming calls 3Attend customer services via Whatsapp 4Assistance& resolve customer enquiries through Live-Chat on on-line mobisite Reason for leaving: Contract ended. LAY COUNSELLOR VOLUNTEER LANCERS ROAD CLINIC December 2018 – Present 5Conduct ...
- 2023 May 18
Benoni, Gauteng, South Africa
... 2022 Apr-Currently Customer service cross skill agent for NBC sports (USA Campaign) *Resolving customer queries on both inbound and chat *Booking reservations/ Canceling reservation *Processing payments *Educating customers regarding company policy ...
- 2022 Nov 14